Workforce Cafe Coordinator

ADP, Inc.; Washington (District of Columbia); On-site; USD 35,874,000 - 37,881,000; Part time

Job summary

Bread for the City is seeking a Part-time Workforce Cafe Coordinator for its Workforce Development Program in Washington, DC. The 20-hour-per-week position focuses on building relationships with participants and delivering hands-on employment support in the Workforce Café setting.

The coordinator helps participants identify employment goals, navigate job resources, and access training opportunities, while maintaining a welcoming environment and coordinating with program staff to support progress

Qualifications

• Strong communication and interpersonal skills.
• Ability to build relationships and network effectively.
• Organizational and time management skills.
• Skilled in relationship building.
• Excellent verbal and non-verbal communications skills.
• Experience problem solver.
• Excellent attention to detail.
• Ability to motivate and support job seekers.
• Timely and accurate documentation.
• Experienced with or committed to trauma informed care.
• Experience working in multicultural settings with commitment to racial equity.

Responsibilities

• Maintain a welcoming, supportive presence in the Workforce Café during walk-in hours.
• Provide one-on-one assistance with job searches, applications, resumes, and online tools.
• Help participants identify employment goals and next steps.
• Connect participants with relevant job openings, training, and resources.
• Manage and update the Workforce Café Job Board.
• Organize employment resources and materials for the Café.
• Assist participants with online trainings and employment-related tech.
• Support planning of workshops and hiring events.
• Follow up with participants to track progress toward goals.
• Identify participants who may need more intensive services and refer to managers.
• Collaborate with staff to connect participants with services for stability.
• Maintain participant records and document outcomes.
• Gather information about community resources and employer needs.
• Perform related duties to support the program.

Skills

Communication

Relationship building

Organizational skills

Attention to detail

Problem solving

Documentation

Trauma informed care

Multicultural awareness

Laptop proficiency

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Northwest Center, Washington, DC, US

3 days ago Requisition ID: 1276

Salary Range: $25.04 To $26.44 Hourly

Title: Part-time Workforce Cafe Coordinator, Workforce Development Program (6-month PT - Seasonal Employee)

Department: Social Services (primarily SE Center)

Banded Salary Range: Level II $25.04 - 26.44/hr ( $50,000 - $55,000)

The Workforce Cafe Coordinator is a 20-hour-per-week, seasonal employee, responsible for building relationships with participants and providing accessible, hands-on employment support through Bread for the City’s Workforce Development Program. The Coordinator supports workforce development by helping participants identify employment goals, navigate job-search resources, complete applications, develop resumes, access training opportunities, and take concrete steps toward employment.

The Coordinator serves as a consistent presence in the Workforce Cafe, creating a welcoming, low-barrier environment where participants can receive practical assistance with employment-related needs. The position also helps maintain and organize workforce resources, connects participants with other Workforce Development services when additional support is needed, and works closely with program staff to support participants’ progress toward employment and increased economic stability.

The Workforce Development Manager provides guidance and direction to the Job Developer, Workforce Development Program and is responsible for providing regular supervision and completing an annual performance review.

Maintain a welcoming, supportive, and participant-centered presence in the Workforce Café during designated walk-in hours;

Provide one-on-one assistance with job searches, online job applications, resumes, cover letters, email accounts, online employment platforms, and other practical employment needs;

Help participants identify employment goals, strengths, interests, barriers, and immediate next steps through basic employment assessments;

Connect participants with relevant job openings, training programs, certifications, educational opportunities, and other workforce resources;

Manage and regularly update the Workforce Cafe Job Board with current employment and training opportunities;

Organize and maintain employment resources, handouts, computers, online tools, and other materials available through the Workforce Cafe;

Help participants access and navigate online trainings and employment-related technology;

Support the planning and implementation of professional development workshops, hiring events, orientations, and other Workforce Development activities;

Conduct follow-up with participants, as appropriate, to support progress on identified employment goals and next steps;

Identify participants who may benefit from more intensive Workforce Development services and facilitate warm handoffs to the Workforce Development Manager, Job Developer, or other program staff;

Collaborate with Workforce Development staff and other Bread for the City programs to connect participants with services that may support employment and economic stability;

Maintain appropriate participant records and document services, referrals, and employment-related outcomes in accordance with program procedures;

Gather and organize information about community employment resources, hiring events, training opportunities, and employer needs;

Perform other related duties that support the goals of the Workforce Development Program.

Qualifications and Required Skill Sets:

High school diploma or GED;

Strong communication and interpersonal skills;

Ability to build relationships and network effectively;

Organizational and time management skills;

Skilled in relationship building;

Excellent verbal and non-verbal communications skills;

Experience problem solver;

Excellent attention to detail;

Ability to motivate and support job seekers;

Timely and accurate documentation;

Experienced with/or be committed to learning the model of trauma informed care;

Experience working in multicultural settings with a commitment to racial equity, awareness of implicit bias, and commitment to the work of undoing racism;

Comfort with use of laptop while working and flexible to deal with noise, frequent interruptions, and constant changes in scheduling.

Bread for the City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, family responsibility, physical or mental disability, medical condition, status as a veteran, or any other category protected by applicable federal, state, or local law, except where a bona fide occupational qualification applies.