Workforce Analytics Consultant

BlueCross BlueShield of Tennessee, Inc.; Chattanooga (TN); Remote; USD 85,000 - 120,000; Full time

Job summary

BlueCross BlueShield of Tennessee is seeking a Workforce Analytics Consultant for a fully remote role. You will modernize how workforce data is maintained, analyzed, automated, and delivered to leaders across the organization.

Responsibilities include collecting data, generating reports, and creating dashboards to help management identify key performance indicators and inform strategic decisions. Collaboration with HR and operations is essential to align data with business needs.

Qualifications

• Education: Bachelor's Degree or equivalent work experience required.
• Equivalent experience defined as 4 years of professional work experience in a corporate environment.
• 3 years of proven quantitative and qualitative research experience.
• Ability to work independently with minimal supervision or in a team environment.

Responsibilities

• Collect data and analyze workforce needs, systems, trends and metrics.
• Provide reports and consultation to help management develop strategies and make business decisions.
• Interpret data and create dashboards for management to identify KPIs and monitor productivity.
• Help organization understand the relationship between workforce and business processes, issues, needs and systems.

Skills

SQL

Excel

Power BI

Tableau

Education

Bachelor's Degree or equivalent

Tools

Databricks

Python

ETL processes

Data pipelines

Semantic models

Job description

BlueCross BlueShield of Tennessee is hiring a Workforce Analytics Consultant! In this fully-remote role, you’ll help modernize how workforce data is maintained, analyzed, automated, and delivered to leaders.

To be successful in this role, you’ll need to have:

• Experience creating or maintaining reports, recurring data outputs, and/or analytical summaries, including:
• Proficiency using SQL to extract, join, transform, validate, and/or summarize data for reporting or analysis
• Proficiency with Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support
• Experience designing dashboards and reports with visualization tools (ex: Power BI, Tableau) with attention to audience needs, usability, and filters.

Ideal candidates will also bring:

• Strong organizational skills (with the ability to manage recurring work, ad hoc requests, and competing priorities)
• Experience with HR, workforce analytics, finance, operations, or other people-related business data
• Exposure to Databricks, Python, ETL processes, data pipelines, semantic models, or database tables
• Excitement around report automation, scheduled refreshes, workflow automation, or process improvements
• Experience documenting report logic, business definitions, processes, or data sources to support consistency and knowledge sharing
• Comfort learning AI-enabled reporting features, Power BI/Copilot concepts, and/or governed self-service analytics tools

Note: Sponsorship is not available for this role.

Final interviews at our Chattanooga, TN headquarters will be required.

Job Responsibilities

• Collecting data and analyzing workforce needs, systems, trends and metrics.
• Providing reports and consultation to help management develop strategies and make business management decisions.
• Interpreting data and creating dashboards for management to identify key performance indicators and monitor productivity.
• Helping organization understand the relationship between the workforce and business processes, issues, needs and systems.

Job Qualifications

• Education Bachelor's Degree or equivalent work experience required.
• Equivalent experience is defined as 4 years of professional work experience in a corporate environment.
• Experience 3 years - Experience in proven quantitative and qualitative research required.
• Skills\Certifications Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
• Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint).
• Must be a team player, be organized and have the ability to handle multiple projects.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• N/A

Number of Openings Available 1

Worker Type: Employee

Company: BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work - guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.