Workflow Coordinator

Midwest Startups; Illinois; On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Parts Town Pride

Quarterly profit-sharing bonus

Team member appreciation events

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay

Health insurance

401k with match

Paid time off

Paid holidays

Parental leave

Professional development opportunities

Job summary

Parts Town is hiring a Workflow Coordinator (Internally Production Planner) to lead daily outbound operations. You will forecast daily dispatches, craft an execution plan, and ensure staff is in the right areas while monitoring hmi interfaces and goods-to-person pick systems to prevent jams and maintain same-day shipping.

You will collaborate with DC leaders, provide progress updates, and identify opportunities for improvement.

Qualifications

• Experience in scheduling, forecasting or production planning.
• Solid understanding of distribution operations.
• Great communication skills, over the phone/radio.
• Able to lift up to 30lbs unassisted.

Responsibilities

• Forecast daily dispatches and plan labor to meet forecast.
• Monitor progress and release outbound work to meet SLAs.
• Coordinate with DC leadership on work assignment changes.
• Monitor automated systems and troubleshoot issues as they arise.
• Provide feedback to DC leaders on daily operations.
• Communicate system issues to support groups.

Skills

Scheduling

Forecasting

Production planning

Tools

Excel

Job description

Position at Parts Town

Workflow Coordinator

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

Bonus DC Perks

• Bi-weekly travel stipend
• Safety shoes reimbursement program
• Holiday pay and opportunities for overtime
• Referral bonus program
• We offer forklift training programs
• Free food! We offer free snacks and drinks to show our appreciation to our team members

The Job at a Glance

As the Workflow Coordinator (Internally known as, Production Planner), you will be a part of the Continuous Improvement team and serve as mission control for our daily outbound activities. You will be in charge of forecasting our daily dispatches, creating an execution plan, and making sure we have people in the right areas. Much of your day will be spent in the heart of our operation at the human machine interface (HMI) where you will be able to monitor our conveyance and goods-to-person picking systems and alert operation leaders of potential issues and assist in clearing jams driving a WAV vehicle. You will continuously assess operations progress to the plan and coordinate with managers and supervisors throughout the day to ensure we uphold our same day shipping promise. You will provide feedback to DC leaders on the days operations and highlight areas of opportunity.

A Typical Day

• Forecast daily production rates
• Plan daily labor requirements to meet forecast
• Monitor and evaluate actual to plan rates
• Coordinate with DC leadership on work assignment changes throughout the day
• Release outbound work to team to ensure SLAs are met
• Monitor DC automation systems and alert and/or troubleshoot issues as they arise
• Assess daily operations and provide feedback to leadership
• Communicate with external and internal support groups on system issues

To Land This Opportunity

• You thrive in a fast-paced environment and can quickly navigate through change
• You have experience in scheduling, forecasting or production planning
• You possess a solid understanding of distribution operations
• You demonstrate great communication skills, in particular, over the phone/radio
• You consider yourself well-versed in Excel
• You can interpret and make decisions from data quickly
• You are willing to learn how to drive small manlift
• You’re looking to work Monday – Friday 12:30PM-9:00PM, and you're able to work Saturdays when needed
• You possess the ability to move around for long periods of time and consistently lift up to 30lbs unassisted

About Your Future Team

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,993.80 – $53,720.20 annually ($21.62 – $25.82 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.