Workflow Coordinator

Parts-Town; Addison (IL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Team events & recognition programs

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay

Job summary

Parts Town is seeking a Workflow Coordinator (Internally Production Planner) to join the Continuous Improvement team. You’ll forecast daily dispatches, create execution plans, and ensure correct staffing across the operation, monitoring conveyors and picking systems to prevent jams and maintain a same-day shipping promise.

You will work with DC leaders, provide status updates, and help optimize daily performance.

Qualifications

• Experience in scheduling, forecasting or production planning.
• Solid understanding of distribution operations.
• Excellent communication skills, especially over phone/radio.
• Proficiency with Excel and data interpretation.

Responsibilities

• Forecast daily production rates.
• Plan daily labor to meet forecast.
• Monitor and evaluate actual vs plan rates.
• Coordinate with DC leadership on work changes.
• Release outbound work to ensure SLAs.
• Monitor DC automation and troubleshoot issues.
• Provide feedback to leadership and highlight opportunities.

Skills

Scheduling

Forecasting

Production planning

Excel

Tools

Forklift training

Job description

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat –

Team member appreciation events and recognition programs

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses

All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

Holiday pay and opportunities for overtime

Referral b onus p rogram

We offer forklift training programs

Free food! Weoffer free snacks and drinks to show our appreciation to our team members

The Job at aGlance

As theWorkflow Coordinator(Internally known as,Production Planner), you will be a part of the Continuous Improvement team and serve as mission control for our daily outbound activities. You will be in charge of forecasting our daily dispatches, creating an execution plan, and making sure we have people in the right areas. Much of your day will be spent inthe heart of our operation at the human machine interface (HMI) where you will be able to monitor our conveyance and goods-to-person picking systems and alert operation leaders of potential issues and assist in clearing jams driving a WAV vehicle. You will continuously assess operations progress to the plan and coordinate with managers and supervisors throughout the day to ensure we uphold our same day shipping promise. You will provide feedback to DC leaders on the days operations and highlight areas of opportunity.

A Typical Day

Forecast daily production rates

Plan daily labor requirements to meet forecast

Monitor and evaluate actual to plan rates

Coordinate with DC leadership on work assignment changes throughout the day

Release outbound work to team to ensure SLAs are met

Monitor DC automation systems and alert and/or troubleshoot issues as they arise

Assess daily operations and provide feedback to leadership

Communicate with external and internal support groups on system issues

To Land This Opportunity

You thrive in a fast-paced environment and can quickly navigate through change

You have experience in scheduling, forecasting or production planning

You possessa solid understanding of distribution operations

You demonstrate great communication skills, in particular,over the phone/radio

You consider yourself well-versed in Excel

You can interpret and make decisions from data quickly

You are willing to learn how to drive small manlift

You’re looking to work Monday – Friday 12:30PM-9:00PM, and you're able to work Saturdays when needed

You possess the ability to move around for long periods of time and consistently lift up to30lbs unassisted

About Your Future Team

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,993.80 – $53,720.20 annually ($21.62 – $25.82 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.