Workers' Compensation Specialist-S0296

Aaron's; Atlanta (GA); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated professional to manage workers' compensation claims. In this pivotal role, you will oversee claim intake, coordinate investigations, and ensure optimal resolutions while safeguarding the company's financial interests. The position offers the opportunity to work in a dynamic environment that values collaboration and recognition. Join a team that prioritizes your growth and well-being, providing a supportive atmosphere where your contributions truly matter. If you're ready to make a meaningful impact in a career with purpose, this is the opportunity for you.

Benefits

Sundays off

Employee assistance program

Employee purchase program with exclusive discounts

Physical and financial well-being programs

Employee Business Resource Groups

401(k) plan with contribution matching

Paid time off

Life and disability insurance

Medical, dental and vision insurance

Paid paternal leave

Qualifications

• 3+ years of experience in workers' compensation or a degree in risk management.
• Proficient in Microsoft Office with a focus on Excel.

Responsibilities

• Manage intake and investigation of workers' compensation claims.
• Coordinate with adjusters and provide updates on claims status.
• Supervise the Workers' Compensation Return-to-Work Program.

Skills

Microsoft Office

Online claim management systems

Organizational skills

Analytical skills

Collaboration skills

Education

High School Diploma

Degree in Risk Management

Job description

The Galleria Hybrid, 400 Galleria Pkwy Ste 300, Atlanta , Georgia, United States of America Req #44687

Thursday, May 25, 2023

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Summary:

This position entails managing the intake, investigation, and coordination of internal and external resources to achieve optimal results for workers' compensation claims. The ideal candidate will deliver exceptional experiences to team members, field operations, customers, the general public, and internal and external business partners, while safeguarding the financial interests of the company.

Duties and Responsibilities:

·Assist in achieving optimal resolution for workers' compensation claims, including:

·Oversee claim intake to ensure all necessary information is received by the appropriate parties.

·Assist in the investigation and determination of claim causation, reporting findings to internal business partners to address concerns and identify potential safety training opportunities.

·Coordinate with adjusters to help secure evidence or data required to adjust claims effectively.

·Review adjuster notes and strategic action plans, providing established settlement authority and reserve concurrence to the Third-Party Claims Administrator (TPA).

·Take responsibility for the success, execution, and maintenance of the Workers' Compensation Return-to-Work Program.

·Supervise the administration of the Texas Non-Subscriber program as an alternative to Workers' Compensation.

·Identify possible subrogation opportunities based on the location or causation of injury, when applicable.

·Monitor the performance of cost containment partners programs, identifying program opportunities and solutions to consistently drive optimal outcomes.

·Request personnel files and additional wage information needed during discovery for litigated matters.

·Act as the primary liaison to injured team members, providing assistance in answering questions regarding the workers' compensation process.

·Provide updates on workers' compensation claim status to Operations, Human Resources, and other relevant departments.

·Assist the TPA Return-to-Work Coordinator in obtaining information necessary for a safe and timely return-to-work.

·Request workers' compensation physician panels from the TPA, as needed, and ensure they are properly displayed in the required facilities.

·Report performance issues within the adjuster team and address them with internal management and the TPA.

·Complete wage statements for TPA adjusters.

·Participate in and contribute to claim reviews with the TPA and broker.

·Assist in enhancing claim reporting to track various metrics across the claim program.

·Help manage relationships with outside counsel for workers' compensation litigation and recommend changes to firms, as needed.

·Occasionally address questions from field operations, accounting, and other internal departments regarding chargeback allocations for liability claims.

·Occasionally respond to requests for updates/status of liability claims from field operations.

·This position may require other assigned duties or project work.

Education and Experience:

·High School Diploma required, college degree preferred.

·3+ years of experience in workers' compensation or a degree in risk management.

Necessary Skills:

·Proficient in Microsoft Office, with a focus on Excel.

·Ability to utilize online claim management systems.

·Strong organizational skills and attention to detail.

·Analytical skills with a strong ability to identify opportunities and develop solutions.

·Excellent collaboration skills across the organization.

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Paid paternal leave
• Stock purchase plans
• Pay on Demand

**Benefits vary based on full- and part-time employment status.

About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [e-mail]. Aaron’s is an Equal Opportunity Employer.

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The Aaron's Company is an American lease-to-own retailer. The company focuses on leases and retail sales of furniture, electronics, appliances, and computers.