Workers Compensation Specialist

Cracker Barrel; United States; Vor Ort; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical, Rx, Dental and VisionBenefits

Life Insurance and Disability Coverage

Paid Vacation/Employee Assistance

401k Plan with Company Matching at 90"

Employee Stock Purchase Program

35% Discount on Cracker Barrel Food

Exclusive Biscuit Perks

Zusammenfassung

Cracker Barrel's Store Support Center is seeking a skilled professional to investigate facts, review physician reports, and make return-to-work decisions for injured employees with temporary limitations.

You will review settlement recommendations, coordinate with adjusters and defense attorneys, guide employees through the claim process, and ensure compliance with OSHA and state requirements. Cracker Barrel supports career development and a comprehensive benefits package.

Qualifikationen

• Bachelor’s degree and 1 - 2 years of experience in risk management, insurance claims, or similar customer service position; or equivalent combination of education and experience.
• Excellent oral and written communication skills.
• Customer service skills.
• Ability to identify and seek needed information/research skills.
• Ability to understand and follow directions.
• Time management skills.
• Interpersonal skills.

Aufgaben

• Investigate and evaluate facts to make return to work decisions for accommodating injured employees with temporary physical limitations.
• Review settlement recommendations from third‑party administrator; collaborate with adjusters and defense attorneys; provide settlement authority up to pre‑approved amounts.
• Review open workers compensation claims and direct third‑party administrator staff for fair, efficient resolution.
• Guide injured employees through the claim process when questions arise.
• Approve the use of vendors including defense attorneys, nurse case managers, surveillance companies, and ancillary medical services.
• Complete required OSHA and state workers compensation requirements.

Kenntnisse

Communication

Customer service

Research skills

Follow directions

Time management

Interpersonal skills

Focus on You

Ausbildung

Bachelor's degree

Jobbeschreibung

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here…we’re all in good company.

What YOU’LL DO

• You’ll Make the Moment Investigate and evaluate critical facts such as physician reports, job restrictions, job descriptions, state law, and legal opinions to make return to work decisions for accommodating injured employees with temporary physical limitations.
• Review settlement recommendations from our third‑party administrator, collaborate with adjusters and defense attorneys, and provide settlement authority up to pre‑approved amounts.
• Review open workers compensation claims and provide direction to our third‑party administrator employees to ensure fair and efficient claim resolution.
• Guide our injured employees through the claim process when questions arise.
• Approve the use of vendors including defense attorneys, nurse case managers, surveillance companies, and ancillary medical services.
• Complete required OSHA and other state workers compensation requirements.

Experience and Education

Bachelor’s degree and 1 - 2 years of experience in risk management, insurance claims, or similar customer service position; or equivalent combination of education and experience.

Knowledge and Skills

• Excellent oral and written communication skills.
• Customer service skills.
• Ability to identify and seek needed information/research skills.
• Ability to understand and follow directions.
• Time management skills.
• Interpersonal skills.
• Focus on You

Here’s what’s in it for you

• Competitive Annual Salary | Annual Bonus Opportunities
• Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
• Business Resource Groups | Tuition Reimbursement | Professional Development
• Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
• 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
• 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more – somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots – always serving up more than a meal. See for yourself.

Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep—And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone’s life can feel big—But it’s often the smallest moments that have the deepest impact. We’re all in this together—to make a real difference for our guests, every day. That’s why, at Cracker Barrel, you’re all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more—somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots—always serving up more than a meal.