Workers' Compensation Premium Audit Executive - Eastern Alliance

ProAssurance; Lancaster (Lancaster County); Hybrid; USD 76,000 - 126,000; Full time

Job summary

ProAssurance seeks a Premium Audit Executive to lead audits for large and complex accounts within the Eastern Alliance line. This role requires extensive travel, strong analytical skills, and a focus on building durable client relationships while ensuring audit integrity and accuracy.

The successful candidate will hold a bachelor’s degree in a related field, have 10 years of field premium audit experience, and be proficient with Microsoft Office and AGO systems.

Qualifications

• Requires a bachelor’s degree in accounting, business, finance, insurance or related field.
• Ten years of field premium audit experience required; advanced certification or training (APA or CIPA) preferred.
• Proficiency in Microsoft Office applications and ability to learn new software.

Responsibilities

• Manage audit assignments with territorial focus on large and complex accounts, analyzing operations and data for correct classifications and premium basis.
• Assist manager with Visual Audit Administrator rights, audit ordering, AGO processes, and aging 120‑day audits with recommendations.
• Lead, coach, and train junior staff; deliver formal training and support professional development.
• Serve as main regional contact; resolve audit disputes and collaborate with other departments on efficiency projects.
• Prepare reports for management and communicate audit results to customers and clients.
• Travel up to 80% as needed; participate in industry functions to promote the company.

Skills

Attention to detail

Organizational & time management

Analytical & problem-solving

Communication

Microsoft Office

Team collaboration

Independent work

Education

Bachelor's degree in accounting, business, finance, insurance or related field

Tools

AGO system

Microsoft Office

Job description

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.

ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern Alliance, and is hybrid, reporting to any of our Eastern Alliance office locations approximately two times per month.

The primary responsibility of the Premium Audit Executive is the accurate completion of assigned audits in a professional, ethical manner that is consistent with company and state guidelines. Additional responsibilities include establishing appropriate classifications, exposures and basis of premium, managing time and workload to maximize number of audits performed and minimize expenses, cultivating and developing high quality company‑agency and company client working relationships, and providing assistance to manager as needed with items such as Visual Audit Administration, strategic partner reviews and requirements, monthly reporting, and agency relationships/education.

What you’ll do:

• 60% - Manage audit assignments, performing territorial management of process with focus on large and complex accounts. Analyze select audits by reviewing the insured’s business operations, including examining, verifying and recording pertinent classification-related data from financial/business records. Conduct audits to optimize timeliness and productivity. Resolve issues with the insured to ensure understanding of issues and to cultivate high quality working relationships with customers and agency partners.
• 15% - Assist manager in Visual Audit Administrator rights with audit assignment ordering and transferring responsibilities. Approve audits greater than 10,000 premium adjustments, process audits in AGO system. Monitor and manage aged 120-day audit listing and make appropriate recommendations.
• 10% - Lead, direct and coach the work of less experienced team members. Support professional development of staff by mentoring specified individuals and assisting with new team member orientation. Conduct formalized training presentations.
• 5% - Serve as the main point of contact for assigned region; bring audit disputes to resolution, as well handle non‑cooperative audit situations. Collaborate with manager and other departments on operational objectives, identifying operational efficiencies and special projects.
• 2% - Assistance with management in preparing reports as needed.
• 2% - Communicates audit results and decisions to customers respecting business relationships.
• 2% - Identify issues to be addressed by underwriter.
• 2% - Attend related training seminars as needed.
• 2% - Travel, possibly overnight on occasional basis.

What we’re looking for:

• This position requires a bachelor’s degree in accounting, business, finance, insurance or related field as well as ten years of field premium audit experience is required; prefer advanced certification or training (i.e. Associate in Premium Audit (APA) or Certified Insurance Premium Auditor (CIPA).
• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
• Attention to detail in processing information, establishing priorities and meeting deadlines.
• Advance organizational and time management skills.
• Advance analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to communicate effectively and professionally both verbally and in writing with all levels of the organization as well as with outside customers and clients.
• Ability to work independently without close supervision; ability to maintain confidential information.
• Ability to travel up to 80% of the time.
• Ability to attend insurance industry/business functions to promote and present a positive image of the Company.

#LI-Hybrid

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.

Position Salary Range $76,208.00 - $125,756.00 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program. ProAssurance's family of companies has a unique and unwavering focus on our team members. We strive to achieve best-in-the-world status by attracting, hiring, and retaining top industry talent. We work together within our integrated family of companies, no matter the line of business, department or location. We ask, listen and respond to what matters most to team members. We thank you for your interest in career opportunities with ProAssurance!