Workers Compensation Claims Specialist

Healthcare Services Group, Inc; Bensalem Township (Bucks County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Healthcare Services Group, Inc. is seeking a Workers’ Compensation Claims Specialist to join our Risk Management team at a hybrid location in Bensalem, PA. You will act as a liaison between HCSG and workers’ compensation carriers and TPAs, ensuring timely action and compliant processing.

The role emphasizes expert claims handling, incident reporting, and coordination of medical case management to support cost-effective outcomes. Exempt, full-time, with opportunity for professional growth.

Qualifications

• Technical proficiency in MS Office and Gmail.
• Dependable, proactive, detail oriented, able to work independently.
• Excellent communication; Spanish speaking a plus.

Responsibilities

• Assists with review and reporting determination of workplace incidents.
• Ensures claim handling that drives loss and expense outcomes.
• Maintains tracking system for incident follow-up.
• Ensures compliance with incident reporting policies and procedures.
• Coordinates and manages medical case management vendor involvement.
• Provides WC oversight for non-litigated cases within assigned territory.
• Facilitates WC claim closures.
• Manages injured worker outreach program.
• Ensures Field Operations follow Return-to-Work Policy and Procedures.
• Manages shared Risk Team email account.
• Performs other duties as assigned.

Skills

MS Office

Gmail

Independent work

Communication skills

Spanish language

Job description

Healthcare Services Group (HCSG) is seeking a Workers’ Compensation Claims Specialist to join our growing Corporate Team.

Position Title: Workers Compensation Claims Specialist

Department: Risk Management

Reports To: Workers Compensation Manager

Status: Exempt/ Full Time/ Hybrid

Location: Corporate (Bensalem, PA)

The Risk Management Department protects the financial and reputational integrity of the Company by aggressively mitigating and managing known risks and proactively identifying and planning for future risks. We serve the Company by building relationships and trust and acting as a valued partner and resource. We strive to deliver results that are cost-effective, timely, innovative, respectful of internal and external stakeholders, and consistent with the Company’s Purpose, Vision, and Values. The Workers’ Compensation Claims Specialist will support the Department by operating as a liaison between HCSG and claims organizations (WC Carriers and/or TPAs), ensuring timely and appropriate action and managing related processes. The Workers’ Compensation Claims Specialist will join and serve as a subject matter expert for an evolving, collaborative team that supports professional growth and development.

Responsibilities

• Assists with review and internal/external reporting determination of workplace incidents
• Ensures claim handling that drives appropriate loss and expense outcomes for HCSG
• Maintains tracking system for incident follow-up
• Ensures compliance with HCSG’s incident reporting policies and procedures
• Coordinates and manages HCSG’s medical case management vendor; designates involvement at the time of reporting
• Provides WC oversight for non-litigated cases within assigned territory
• Facilitates WC claim closures
• Manages injured worker outreach program
• Ensures Field Operations are following HCSG’s Return-to-Work Policy and Procedures
• Manages shared Risk Team email account
• Performs other duties as assigned

Qualifications

• Technical proficiency (MS Office and Gmail) required
• Dependable, proactive, attentive to detail, and able to work independently with minimal supervision
• Exceptional communication skills and professional demeanor, Spanish speaking a plus

Healthcare Services Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Healthcare Services Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

• Not available in AR.