Workers Compensation Claims Examiner

Acrisure

Nashville (TN)

Hybrid

USD 55,000 - 75,000

Full time

41 hours ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Wellness resources

Paid time off

401(k) plan

HSA

FSA

Commuter benefits

Employee discounts

Parental leave

Job summary

Acrisure is seeking a Workers’ Compensation Claims Examiner to manage lost time workers’ compensation claims from assignment through resolution. This role requires handling multiple priorities, investigating claims, evaluating liability, and supporting resolution strategies.

Candidates should reside in the Greater Nashville area with a preference for on-site collaboration on a rotating schedule. A fast-paced environment and strong communication are essential to success.

Qualifications

Requires workers’ compensation claims handling experience.
Experience with lost time claims is beneficial.
Exposure to litigation management and settlements is advantageous.
Must reside in Tennessee and be able to work in a fast-paced environment.
Strong analytical, written, and verbal communication skills.
Proficiency with Microsoft Office and ability to learn new systems.

Responsibilities

Manage desk and caseload of workers’ compensation claims efficiently.
Investigate claims including coverage, liability, and exposure analysis.
Evaluate claim exposure and maintain accurate reserves.
Coordinate with defense counsel on litigation as needed.
Evaluate settlements and negotiate with claimants and attorneys.
Monitor medical treatment and claim progression.
Maintain organized claim documentation in the system.
Ensure timely and accurate claim payments.
Support compliant claim resolution strategies.
Maintain communication with employers, workers, attorneys, and providers.
Participate in required state workers’ compensation training.

Skills

Workers’ compensation claims handling

Lost time claims experience

Litigation management exposure

Multitasking in fast-paced environment

Analytical mindset

Verbal & written communication

Independent and collaborative

Microsoft Office proficiency

Education

High school diploma or equivalent

Bachelor’s degree beneficial

Adjuster licensing beneficial

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Acrisure is seeking a Workers’ Compensation Claims Examiner. This role is responsible for managing lost time workers’ compensation claims from assignment through resolution while ensuring timely, accurate, and compliant claim handling.

The adjuster will investigate claims, evaluate liability and exposure, manage litigation and medical activity, maintain reserves, and support claim resolution strategies. This position is ideal for a claims professional who is comfortable managing multiple priorities, navigating complex claims issues, and working in a fast paced environment.

This position requires candidates to reside within the Greater Nashville area. While the role is primarily remote, employees are required to report to the Nashville office on a rotating schedule, approximately once every six weeks, to support business and coverage needs.

Responsibilities

Manage a desk and caseload of workers’ compensation claims in an efficient and professional manner
Investigate claims thoroughly, including coverage, liability, and exposure analysis
Evaluate claim exposure and maintain accurate and timely reserves
Manage litigation activity and coordinate with defense counsel as needed
Evaluate claims for settlement and negotiate resolutions with claimants and attorneys
Monitor and manage medical treatment activity and claim progression
Maintain accurate, timely, and organized claim documentation within the claims system
Ensure claim payments are processed accurately and timely
Support timely and compliant claim resolution strategies
Maintain communication with employers, injured workers, attorneys, medical providers, and clients throughout the claims process
Participate in required training and maintain knowledge of assigned state workers’ compensation statutes
Perform additional duties and projects as assigned

Requirements

Workers’ compensation claims handling experience required
Lost time workers’ compensation claims experience beneficial
Exposure to litigation management and settlement negotiations beneficial
Must reside in the state of Tennessee
Ability to manage multiple priorities in a fast paced environment
Analytical mindset with attention to detail and sound decision-making ability
Clear verbal and written communication skills
Ability to work independently and collaboratively within a team environment
Professional and customer-focused approach when working with clients and claimants
Proficiency with Microsoft Office applications and ability to learn new systems

Education and Licenses

High school diploma or equivalent required
Bachelor’s degree beneficial
Adjuster licensing beneficial or ability to obtain licensing as required

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

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