Workers' Compensation Claims Assistant

Synergy Healthcare Services, LLC; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare services company in Atlanta is seeking a Workers' Compensation Claims Assistant to provide essential administrative support in processing claims and coordinating communication. The ideal candidate will demonstrate strong organizational skills, experience with Microsoft Office, and a commitment to teamwork and professionalism. This full-time role offers opportunities for growth and learning in the field.

Benefits

Supportive team culture

Opportunities for growth

Focus on continuous improvement

Qualifications

• Exceptional organizational and multitasking abilities.
• Strong analytical and math skills, with the ability to compute ratios and interpret data reports.
• Ability to work independently while supporting a collaborative team environment.

Responsibilities

• Set up and manage all new workers' compensation claims.
• Maintain reports on open and closed claims.
• Coordinate transportation and medical appointments for injured workers.

Skills

Organizational abilities

Written communication

Verbal communication

Analytical skills

Proficient in Microsoft Office

Education

One-year certificate from college or technical school

Three to six months of related experience/training

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Onsite @ Atlanta, GA | Full-Time | Administrative Support

About The Role

Are you an organized, detail-oriented professional who enjoys keeping things running smoothly behind the scenes? We\'re looking for a Workers\' Compensation Claims Assistant to join our team and provide essential administrative support to our Workers\' Compensation department.

In this role, you\'ll help ensure the timely and accurate processing of claims, maintain detailed records, and coordinate communication between injured employees, medical providers, and claims managers. Your work will directly support the health, safety, and recovery of our team members - while upholding our company\'s core values of integrity, innovation, and teamwork.

Key Responsibilities

• Set up and manage all new workers\' compensation claims; maintain claim databases and assign cases to claims managers.
• Receive and distribute faxes, medical records, and other documentation to appropriate personnel.
• Maintain reports on open and closed claims; prepare monthly claim summaries for management.
• Process incoming mail and route it to the correct departments.
• Coordinate transportation and medical appointments for injured workers, including follow-ups and IMEs.
• Answer phone calls and assist with inquiries related to claims and case status.
• Request prior medical records and ensure documentation is complete.
• Provide daily administrative support to claims managers and other team members.
• Participate in team efforts to achieve departmental and company goals.
• Perform additional business-related duties as assigned.

Qualifications

• Education/Experience:
• One-year certificate from college or technical school; or
• Three to six months of related experience/training; or
• Equivalent combination of education and experience.
• Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable managing electronic databases.

What You Bring

• Exceptional organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Ability to work independently while supporting a collaborative team environment.
• Professionalism and tact when interacting with staff, medical offices, and external agencies.
• Strong analytical and math skills, with the ability to compute ratios, percentages, and interpret data reports.
• Self-motivation and the ability to prioritize tasks efficiently across multiple departments.

Why You\'ll Love Working Here

• A supportive, team-oriented culture that values initiative and accountability.
• Opportunities to learn and grow in the field of claims administration and risk management.
• A company that believes in continuous improvement and innovation in every process.

Ready to make a difference? Apply today and become part of a team that takes pride in caring for the people who keep our company strong. Job Posted by ApplicantPro