Workers’ Compensation Claims Adjuster - Hybrid

Great West, An Old Republic Company; North Sioux City (SD); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO & holidays

Health benefits

401(k) match

Relocation package available

Hybrid work schedule

Job summary

Great West, an Old Republic Company, is seeking a Workers’ Compensation Claims Adjuster to manage claims from start to finish and collaborate with employers, providers, and attorneys. Hybrid work arrangement available from South Sioux City, NE, with relocation support.

Ideal candidates have 1–2 years of workers’ compensation claims experience, excellent communication, and strong problem-solving abilities to deliver outstanding customer service and outcomes.

Qualifications

• 1–2 years of workers' compensation claims experience.
• Strong communication and multitasking skills.
• Ability to make timely independent decisions.

Responsibilities

• Investigate, evaluate, and proactively manage workers compensation claims from start to finish.
• Negotiate settlements and drive claims toward successful resolution.
• Build strong relationships with injured workers, employers, medical providers, and attorneys.
• Make thoughtful, timely decisions while delivering an outstanding customer experience.
• Contribute to a collaborative team focused on excellence and continuous improvement.

Skills

Claims handling

Communication

Problem solving

Job description

Ready for a claims career that’s anything but ordinary? We’re looking for a Workers’ Compensation Claims Adjuster with at least 1–2 years of claims handling or workers’ compensation experience who enjoys solving problems, making an impact, and helping people move forward. If you’re ready to put your experience to work, take ownership of challenges, and make a difference, we’d love to hear from you!

LOCATION:

A hybrid work week based out of our South Sioux City, NE corporate office (three days a week in office and two days remote). Robust Relocation Package Available.

What You’ll Do

• Investigate, evaluate, and proactively manage workers compensation claims from start to finish.
• Negotiate settlements and drive claims toward successful resolution.
• Build strong relationships with injured workers, employers, medical providers, and attorneys.
• Make thoughtful, timely decisions while delivering an outstanding customer experience.
• Contribute to a collaborative team focused on excellence and continuous improvement.

What You Bring

• Prior experience in workers compensation claims or a related insurance, claims, or risk management role.
• Strong communication, organization, and multitasking skills.
• Critical thinking and the confidence to make sound, independent decisions.
• Effective negotiation skills and a solutions-focused mindset.
• A genuine desire to learn, grow, and expand your insurance industry expertise.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

To learn more about Great West and our office locations, please visit www.orgreatwest.com

Great West is an Equal Opportunity Employer