WORKERS' COMPENSATION CLAIM ADJUSTER II (Special Administrative Assistant II) - Range 22 / EXE

Municipality of Anchorage; Anchorage (AK); On-site; USD 70,000 - 110,000; Full time

Job summary

Municipality of Anchorage is seeking a qualified risk management professional to oversee workers’ compensation claims, develop action plans, and adjust a complex caseload. This role supports litigation, report writing, and program management within the Risk Management department at City Hall.

Candidates must meet the education/experience mix listed, pass a background check, and hold Alaska driver's license; position requires compliance with E-verify and related MOA guidelines.

Qualifications

• High school diploma or equivalent with 9 years of related experience.
• Associate’s degree with 7 years related experience.
• Bachelor’s degree with 5 years related experience.
• Master’s degree with 3 years related experience.
• Satisfactory background check at time of hire.
• Alaska driver’s license and driving record at time of hire.

Responsibilities

• Review new workers’ compensation claim assignments and develop a plan of action.
• Adjust caseload of existing claims to conclusion and revise plans as needed.
• Prepare reports, settlement analyses, and contemporaneous notes.
• Notify Risk Manager of items of concern.
• Adhere to MOA Driving Conviction Guidelines and keep licenses current.

Education

High school diploma, GED, or equivalent with 9 years experience

Associate’s degree in Business Administration, Public Administration, Accounting or similar

Bachelor’s degree in Business Administration, Public Administration, Political Science, Accounting or similar

Master’s degree in Business Administration, Public Administration, Accounting or similar

Job description

Department

Risk Management

Hours of Work

Monday - Friday 8am - 5pm

Location

City Hall, 632 W. 6th Ave. Ste. 860, Anchorage, AK 99501

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Review new workers’ compensation claim assignments and develop a plan of action. Adjust a caseload of existing claims to conclusion, revising the plan of action throughout the life of the claim. Caseload to generally be comprised of more complex claims. Prepare reports, settlement analysis, and controversions. Notify Municipality of Anchorage (MOA) Risk Manager of items of concern. Other duties as assigned

Qualifications

• High school diploma, GED, or equivalent and nine (9) years of experience conducting research, investigations, litigation, report writing, program management, and/or program support.
• Associate’s degree in Business Administration, Public Administration, Accounting or a similar discipline and seven (7) years of experience conducting research, investigations, litigation, report writing, program management, and/or program support.
• Bachelor’s degree in Business Administration, Public Administration, Political Science, Accounting or a similar discipline and five (5) years of experience conducting research, investigations, litigation, report writing, program management, and/or program support.
• Master’s degree in Business Administration, Public Administration, Accounting or a similar discipline and three (3) years of experience conducting research, investigations, litigation, report writing, program management, and/or program support.

Satisfactory background check which includes criminal, education, and employment history at time of hire.

Valid State of Alaska Driver's License and satisfactory Driving Record at time of hire.

Alaska individual adjuster's license within six-months of hire.

Adherence to continuing education requirements to maintain the license.

Preferred start date is November 9, 2026.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the candidate's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected candidate. For information on acceptable driving history, please refer to MOA Driving Conviction Guidelines.

All required certifications and/or licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.