Workers' Compensation Claim Adjuster

Cannon Cochran Management Services, Inc.; Town of Florida (NY); Remote; USD 60,000 - 88,000; Full time

Job summary

A leading third-party administrator in claims services is seeking a Workers' Compensation Claim Consultant to investigate and adjust claims effectively. The ideal candidate will have at least five years of claims experience and a bachelor's degree. The position offers remote work options, a competitive salary range of $60,000-$87,500, and a comprehensive benefits package that includes health insurance and generous paid time off.

Benefits

4 weeks paid time off

Medical, Dental, Vision insurance

401K and ESOP

Career development programs

Qualifications

• Five or more years claims experience is required.
• Adjuster's license may be required based upon jurisdiction.
• Proficient using Microsoft Office products.

Responsibilities

• Investigate, evaluate and adjust claims per established standards.
• Negotiate settlements in accordance with Corporate Claim Standards.
• Prepare reports detailing claim status and payments.

Skills

Claims experience

Proficient in Microsoft Office

Negotiation skills

Client communication

Education

Bachelor's degree

Job description

Overview

Position Title: Workers' Compensation Claim Consultant

Location: Remote (or Hybrid) - Maitland, FL

Hours: Monday - Friday, 8:00 AM to 5:00 PM ET

Salary Range: $60,000-$87,500

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner—with integrity, passion and enthusiasm.
• Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
• Benefits: Our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, and medical, dental, vision, life insurance, critical illness, short and long term disability, 401K, and ESOP.
• Work Environment: We provide an environment where employees enjoy coming to work each day, have the resources needed to perform their job, and claims staff are assigned manageable caseloads.

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims. This position may be used as an advanced training position for consideration of promotion to a more senior level claim position. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

Responsibilities

• Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
• Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
• Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
• Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
• Assess and monitor subrogation claims for resolution.
• Review and maintain personal diary on claim system.
• Client satisfaction.
• Prepare reports detailing claim status, payments and reserves, as requested.
• Compute disability rates in accordance with state laws.
• Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
• Prepare newsletter articles, as requested.
• Provide notices of qualifying claims to excess/reinsurance carriers.
• Handle more complex and involved claims than lower level claim positions with minimum supervision.
• Conduct claim reviews and/or training sessions for designated clients, as requested.
• Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
• Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
• Performs other duties as assigned.

Qualifications

Education and/or Experience

Five or more years claims experience is required.

Bachelor degree is preferred.

Computer Skills

Proficientusing MicroSoft Office products such as Word, Excel, Outlook, etc.

Certificates, Licenses, Registrations

Adjuster's license may be required based upon jurisdiction

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Object Handling Categories

Work requires the ability to lift/carry objects routinely as follows:

• Light Lifting: No lifting of objects weighing more than 15 pounds on a regular basis.

Other Physical Demands

• Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity.
• Work requires the ability to sit or stand up to 7.5 or more hours at a time.
• Work requires sufficient auditory and visual acuity to interact with others.

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Prescription Drug, Flexible Spending, Life, ESOP and 401K.

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