Workers' Compensation Analyst

New River Community College; Santa Cruz (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A public educational institution seeks a Workers' Compensation Analyst in California to oversee workers' compensation programs, focusing on injury prevention and risk management. The role involves handling complex claims data and liaising with medical providers. Required qualifications include a bachelor's degree and experience in workers' compensation management. Preferred qualifications include CPDM certification and bilingual communication skills.

Qualifications

• Bachelor's degree in related area and/or equivalent experience.
• Proven interpersonal skills and customer service orientation.
• Demonstrated knowledge of workers' compensation claims management.

Responsibilities

• Support work status reports and return to work program.
• Analyze loss areas and compile initial claims data.
• Assist in implementing risk control programs.

Skills

Interpersonal skills

Customer service orientation

Active listening skills

Organizational skills

Attention to detail

Critical thinking

Analytical skills

Communication in Spanish

Education

Bachelor's degree in related area

Tools

Microsoft Office Suite

Google Suite

Job description

Workers' Compensation Analyst

Location: Not specified

Job Summary

Under the supervision of the Workers' Compensation and Occupational Disability Manager, the Workers' Compensation Analyst is a member of the UCSC Office of Risk Services. The Workers' Compensation Analyst is responsible for providing support in implementing preventative measures and injury prevention programs for the campus workers' compensation program.

Job Duties

• Provides support with work status reports and transitional return to work program for assigned workers' compensation cases.
• Analyzes complex loss areas, and compiles initial workers' compensation claims data; identifies and collects missing information; inputs essential data within reporting deadlines; prepares and sends initial notification; and establishes and maintains confidential claim files.
• Assists with implementing risk control programs and strategies to prevent losses and reduce insurance premiums.
• Updates emergency medical providers with workers' compensation billing data and contact information.
• Provides support for the administration of claimant DWC 1 and workers' compensation medical prescription card program.
• Liaises with medical providers to obtain timely and work status reports.
• Assists with analyzing complex loss claims data and metrics reports.

Required Qualifications

• Bachelor's degree in related area and/or equivalent experience/training.
• Proven interpersonal skills, customer service orientation, active listening skills, professionalism.
• Proven organizational skills and excellent attention to detail.
• Demonstrated comprehensive knowledge of workers' compensation claims management; Workers' Compensation experience with either a third party claims administrator, a Workers' Compensation insurer or a large employer.
• Proven ability to use critical thinking and analytical skills to solve problems.
• Ability to maintain highly confidential information in an appropriate manner; and maintain high ethical standards.
• Demonstrated knowledge of occupational disability management; knowledge of developing and coordinating occupational injury return to work assignments.
• Computer skills characterized by: knowledge and experience with Microsoft Office Suite, Google Suite, and the ability to learn and utilize a claims management information system.

Preferred Qualifications

• Certified Professional in Disability Management (CPDM) professional designation
• Completion of Insurance Educational Association course WCCA 10, Foundations of California Workers' Compensation Claims, or equivalent Workers' Compensation course.
• Ability to communicate in the Spanish language
• Strong skills required to develop course materials and deliver content effectively to diverse populations.

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.