Workers Comp Claims Specialist - Remote/Work from Home

Great American Insurance Group; United States; Remote; USD 90,000 - 95,000; Full time

Job summary

An established industry player in commercial transportation insurance is seeking a Workers Comp Claims Specialist to join their dynamic team. This fully remote position offers the opportunity to manage complex claims, conduct thorough investigations, and negotiate settlements, all while working within a supportive and engaging environment. The ideal candidate will have extensive experience in claims handling, exceptional analytical and negotiation skills, and a strong understanding of insurance policies and regulations. Join a company that values integrity and collaboration, and make a significant impact in the insurance industry.

Benefits

Medical, Dental, and Vision Plans

Paid Time Off (PTO)

Paid Holidays

Commuter Benefits

Employee Stock Purchase Plan

Education Reimbursement

Paid Parental Leave/Adoption Assistance

401(k) Plan with Company Match

Qualifications

• 9+ years of experience in property and casualty claims handling.
• Bachelor’s degree or equivalent experience required.

Responsibilities

• Manage complex claims and evaluate compensability and liability.
• Conduct investigations to confirm coverage and determine damages.

Skills

Analytical Skills

Negotiation Skills

Problem-Solving Skills

Interpersonal Skills

Education

Bachelor’s Degree in Business Administration

Degree in Risk Management and Insurance

Degree in Finance

Job description

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today.

National Interstate is looking for a Workers Comp Claims Specialist to join their team. This individual will work fully remote from the USA.

Essential Job Functions and Responsibilities

• Manages a large inventory of complex claims to evaluate compensability/liability.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
• Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Job Requirements

• Prefer: Claim Handling Experience in NC SC VA TN
• Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Experience: Generally, a minimum of 9 years of experience in property and casualty claims handling. Continuing progress toward and/or the completion of a professional designation preferred, such as Associate in Claims (AIC).

Scope of Job/Qualifications: Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge. Demonstrates excellent analytical, negotiation, and problem-solving skills. Maintains strong knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Viewed as a senior resource within the Claims department and/or organization.

Salary Range: $90,000.00 - $95,000.00

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.