Worker's Compensation Claims Consultant - Claims

Marsh McLennan Agency; Minneapolis (MN); Hybrid; USD 60,000 - 111,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement and professional

Generous time off including personal

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Minneapolis, MN is seeking a Worker’s Compensation Claims Consultant to join our Claims team. You will obtain claims status updates from carrier partners, advise adjusters, and help develop claims management strategies for clients to reduce costs and optimize outcomes.

Ideal candidates have 5–7 years of claims experience, a Bachelor’s degree, strong organizational skills, excellent communication, and a proven ability to work in a fast-paced, client-focused environment.

Qualifications

• 5-7 years of claims experience with knowledge of insurer claims services.
• Bachelor’s degree in related field required.
• Detail-oriented with strong organizational and time management skills.
• Excellent written and verbal communication; strong interpersonal skills.
• Ability to build and maintain relationships with clients, management and peers.
• Experience in a fast-paced environment.
• Proficiency in MS Office applications.
• AIC, ARM, CIC, or CRM preferred.

Responsibilities

• Obtain claims status updates from carrier partners.
• Provide suggestions to adjusters to assist with claim resolution.
• Develop claims management strategies with clients.
• Help clients reduce the cost of claims and determine the best management approach.
• Collaborate with clients and internal teams to meet objectives.

Skills

Claims experience

Time management

Interpersonal skills

Written and verbal communication

Fast-paced environment

Relationship building

Customer service

MS Office

Education

Bachelor's degree in related field

Tools

MS Office applications

Job description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Worker’s Compensation Claims Consultant at MMA.

Worker’s Compensation Claims Consultant - Claims

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Worker’s Compensation Claims Consultant at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Workers’ Compensation Claims Consultant on the Claims team, you’ll obtain claims status updates from carrier partners, provide suggestions and recommendations to adjusters to assist with claim resolution, and develop claims management strategies with clients. Services should help clients reduce the cost of claims and provide clients with the necessary information to determine the best claims management approach for their organization.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 5-7 years of claims experience including strong knowledge of insurance carrier claims services
• Bachelor’s degree in related field
• Must be detailed with excellent organizational and time management skills
• Good interpersonal skills and high sense of urgency
• Excellent written and verbal communication
• Prior success and experience operating in a fast-paced environment
• Ability to effectively build and maintain positive working relationships with clients, management, and peers
• Strong interpersonal and customer-service related skills
• Proficiency in MS office applications

These additional qualifications are a plus, but not required to apply:

• AIC, ARM, CIC, or CRM preferred

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable Benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who You Are Is Who We Are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAUMW

#MMABI

The applicable base salary range for this role is $59,700 to $111,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.