Worker's Compensation Claims Adjuster II

InterMed Cost Containment Services; Texas; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

HSA & FSA contributions

Life and disability insurance

401(k) with company match

Paid time off & holidays

Employee assistance program

Job summary

AvonRisk, a leading specialty risk manager for self-insured organizations, seeks a Workers' Compensation Claims Adjuster II. You will independently manage a portfolio of indemnity claims from intake through resolution, applying sound judgment and strong knowledge of WC statutes, with emphasis on medical management, litigation, and recovery for self-insured clients.

You will report to a unit Claims Supervisor and work across diverse client accounts.

Qualifications

• 3+ years of Texas WC claims adjusting with a Bachelor’s degree, independently managing indemnity claims through resolution.
• 5+ years of Texas WC claims adjusting without a Bachelor’s degree, independently managing indemnity claims through resolution.
• Active Texas WC license required; multi-state license preferred.

Responsibilities

• Independently manage a complex indemnity claims inventory from intake to resolution.
• Direct defense counsel, set litigation strategy, and manage budgets toward efficient resolution.
• Negotiate settlements and pursue subrogation and lien resolutions.
• Maintain proactive communication with injured workers, employers, carriers, and vendors.

Skills

Texas WC statutes

Litigation coordination

Microsoft Office

Medical records/IME review

Education

Bachelor's degree or higher

Tools

Microsoft Office

Claims management platforms

Job description

AvonRisk is the nation's leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers' compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we're a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support.

Job Type

Full-time

Role Summary

As a Workers' Compensation Claims Adjuster II at AvonRisk, you'll independently manage a complex inventory of indemnity claims from intake through resolution, applying sound judgment, strong knowledge of applicable WC statutes, and a proactive approach to medical management, litigation, and recovery. You'll report to your unit Claims Supervisor and work across a diverse portfolio of self-insured client accounts.

Location & Work Arrangement

Position is approved for remote work, candidates must be based in Texas with preference for Austin area.

Essential Duties & Responsibilities

Claims Investigation & Compensability

• Perform three-point contact within 24 hours on all new losses; thoroughly gather and analyze case facts, assess compensability, and maintain current plans of action on all assigned indemnity files.
• Identify and refer fraud indicators to the SIU; assure all claims are handled in accordance with applicable statutes, service contracts, and company guidelines.

Medical Management

• Direct medical care throughout the claim lifecycle including treatment authorization, maintaining medical control, UR and IME direction, and VR plan review; partner with case managers to maximize early return-to-work.
• Identify and rate permanent disability (PD) in accordance with applicable state guidelines; incorporate PD findings into reserve and settlement strategy.

Reserving & Reporting

• Establish, monitor, and adjust case reserves within assigned authority levels as facts develop; prepare 90-day carrier status reports with accuracy and strategic clarity.

Litigation Management

• Direct defense counsel, set litigation strategy, manage legal budgets, and drive litigated files toward efficient resolution; attend mediations and settlement conferences and make settlement authority decisions.

Settlements & Recovery

• Negotiate and finalize claim settlements including lien resolution (Medicare, Medi-Cal, provider, attorney liens) in alignment with client authority.
• Aggressively pursue subrogation from culpable third parties, multi-defendant contributions, and apportionment on pre-existing disability cases.

Professionalism & Communication

• Respond to inquiries within required timeframes; maintain proactive communication with injured workers, employers, carriers, counsel, and vendors throughout the life of each claim.

Requirements

Education & Experience

• Minimum of 3 years of Texas Worker's Compensation claims adjusting experience with a Bachelor's degree, with demonstrated ability to independently manage indemnity claims through resolution.
• 5 years of Texas Worker's Compensation claims adjusting experience without a Bachelor's degree, with demonstrated ability to independently manage indemnity claims through resolution.

Licenses & Certifications

• Active Texas Worker's Comp or all lines license required; multi-state preferred.
• Professional designations such as AIC, ARM, or WCCP a plus.

Technical & Subject Matter Skills

• Working knowledge of Texas WC statutes; experience directing defense counsel and managing litigated claims.
• Familiarity with claims management platforms; proficiency in Microsoft Office; ability to read and interpret medical records and IME reports.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer-paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company-paid holidays
• Employee assistance resources and a supportive culture that values balance and wellbeing

Equal Opportunity Employer

AvonRisk is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.