Workday Technology Manager

Job Juncture; Raleigh (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

A prominent HR technology company is seeking a Workday Technology Manager who will lead a team and ensure the effective delivery of Workday technology solutions. The ideal candidate must have extensive experience (8+ years) in HR technology, with a strong background in Workday HCM and integrations. This role requires both strategic oversight and hands-on leadership, making collaboration with HR and Payroll teams essential for success. This position is based in Raleigh, North Carolina and offers an opportunity to drive innovative HR technology solutions.

Qualifications

• 8+ years of HR Technology technical experience, including extensive hands-on expertise.
• 5+ years of experience implementing, supporting, or operating Workday HCM.
• 2+ years of statistical or data analysis experience designing custom reports and dashboards.

Responsibilities

• Lead scope, design, and delivery of Workday Extend solutions.
• Manage demand intake of ServiceNow tickets and delivery timelines.
• Provide day-to-day leadership for the HRIS technology team.

Skills

Workday HCM

HR Technology system design

Calculated fields

Complex Workday configurations

Report and dashboard development

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

ServiceNow

Job description

About the Role

The Workday Technology Manager leads a team of Workday technologists and is accountable for the strategy, delivery, and continuous optimization of Workday Reporting, Workday Prism Analytics, Workday Integrations, and Workday Extend solutions. This role provides both strategic oversight and hands‑on leadership to ensure Workday capabilities align with business needs, scale effectively, and adhere to best practices for security, data governance, and system performance.

The ideal candidate combines deep Workday technical expertise with strong people leadership, cross‑functional partnership, and a continuous improvement mindset. This role plans, prioritizes, and executes Workday initiatives sponsored by leadership, focusing on configuration and technology solutions that enhance system functionality and reporting, while responding to ad hoc requests from stakeholders at all levels of the organization, including senior leadership.

Experience and Qualifications

• Bachelor’s degree or equivalent combination of skills, education, and experience
• 8+ years of HR Technology technical experience, including extensive hands‑on expertise with:
  • Workday HCM
  • HR Technology system design
  • Calculated fields
  • Complex Workday configurations
  • Report and dashboard development
• 5+ years of experience implementing, supporting, or operating Workday HCM
• Strong understanding of enterprise HR systems, data structures, and end‑to‑end data flows
• Designed, built, and supported 75+ Workday integrations including Orchestrate integrations
• 2+ years of statistical or data analysis experience designing custom reports and dashboards using standard Workday reporting tools (e.g., Report Writer, Calculated Fields), including advanced Microsoft Excel skills
• Extensive experience creating and maintaining advanced Workday reports, dashboards, scorecards, composite and matrix reports, and Workday Hubs
• Designed, built, and maintained 3+ Workday Prism Analytics use cases
• Demonstrated ability to manage multiple priorities and complex initiatives simultaneously while meeting deadlines and quality standards
• Proven ability to make sound decisions while balancing business needs, project timelines, and technology roadmaps
• Innovative mindset with a willingness to challenge existing approaches and introduce new solutions

Essential Job Functions

• Lead the scope, design, and delivery of Workday Extend solutions to meet specific HR business needs when new use cases are identified
• Manage demand intake of ServiceNow tickets , prioritization, and delivery timelines across multiple Workday technology workstreams
• Provide day‑to‑day leadership and direction for the HRIS technology team, ensuring high‑quality delivery and timely completion of initiatives
• Establish and maintain governance standards for reporting, analytics, integrations, and Extend development
• Communicate project status, risks, and outcomes clearly to senior leaders and key stakeholders
• Foster a collaborative, accountable, and customer‑focused team culture
• Serve as a process improvement advocate across Human Resources technology and operations
• Partner closely with HR and Payroll teams to align on security roles, integrations, and shared systems
• Support Workday releases and upgrades, including impact assessment, testing coordination, and rollout planning
• Provide operational support for HRIS platforms, including Workday, as needed
• Proactively identify project risks and issues and implement effective mitigation strategies in a fast‑paced environment
• Act as a trusted advisor and subject‑matter expert for HR technology, supporting stakeholders across the organization
• Serve as a liaison between HR, IT, Payroll/Finance, and other business partners
• Stay current on HR technology trends and the Workday Technology roadmap

Preferences

• Configuration experience with Financial and HR systems
• Workday Integrations Certification (strongly)
• Workday Extend Certification (strongly)
• Hands‑on technical experience with Workday Extend model components and application development
• Workday Prism and Reporting Certification (strongly)
• Intermediate proficiency with database tools and concepts