Workday Student Anaylst

Texas-State-Technical-College; Austin (TX); On-site; USD 65,000 - 74,000; Full time

Job summary

Texas State Technical College in Texas is seeking a Workday Student support specialist to enhance enrollment operations. You will maintain Workday Student configurations, assist end users, and troubleshoot issues to ensure data integrity and accurate reporting.

Collaborate with Enrollment and IT teams to test changes, develop user guides, and provide training. A 2–3 year background in enrollment tech and Excel proficiency are preferred.

Qualifications

• 2–3 years of enrollment technology support experience.
• Familiarity with Workday modules and business process configuration.
• Strong attention to data accuracy and detail.
• Ability to work independently and in a collaborative team.
• Proficiency with Microsoft Excel and reporting tools.
• Excellent verbal and written communication skills.

Responsibilities

• Support the configuration and maintenance of Workday Student modules (Admissions, Records, Financial Aid, Advising).
• Create and run basic to intermediate Workday Student reports and dashboards.
• Respond to routine Workday Student issues and user requests, with escalation as needed.
• Develop user guides and training materials for Workday Student adoption.
• Collaborate with Enrollment and IT to test changes and drive process improvements.

Skills

Enrollment tech support

Workday familiarity

Data accuracy

Team collaboration

Excel proficiency

Communication skills

Tools

Workday

Reporting tools

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.Job DescriptionThis position plays a key role in supporting and enhancing TSTC’s Workday Student system to strengthen operational efficiency and improve the overall enrollment experience. The successful candidate will serve as a knowledgeable Workday resource, responsible for maintaining system accuracy, troubleshooting issues, and assisting with configuration to meet evolving enrollment needs. By ensuring data integrity, supporting end users, and contributing to process improvements, this role helps advance TSTC’s mission and demonstrates our core values of Excellence, Accountability, Service, and Integrity.Essential FunctionsEmployee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.System Support & ConfigurationSupport the configuration and maintenance of Workday Student modules such as Admissions, Records, Financial Aid, Advising. Assist in testing system changes and implementing updates or enhancements. Maintain business processes and configuration documentation.Data Integrity & ReportingMaintain and audit employee data for accuracy and compliance within Workday. Create and run basic to intermediate Workday Student reports and dashboards for internal use. Assist in data analysis for Enrollment metrics and ad-hoc requests.Troubleshooting & User SupportRespond to and resolve routine Workday Student system issues and service requests. Escalate more complex issues to senior analysts or IT, as needed. Provide general support to Enrollment team members and end users on Workday Student functionality.Training & DocumentationHelp develop user guides and training materials to support Workday Student adoption. Provide basic training to new Workday Student users and serve as a resource for common system questions.Collaboration & Process ImprovementWork with Enrollment stakeholders to understand process needs and assist with system configuration to support those needs. Participate in system testing and improvement projects led by Enrollment Support or IT leadership. Identify opportunities for efficiency and communicate suggestions to senior team members.Education, Experience, & SkillsRequired Qualifications2–3 years of experience in Enrollment technology support, preferably in Workday.Familiarity with Workday modules and business process configuration.Strong attention to detail and commitment to data accuracy.Ability to work independently and within a collaborative team environment.Proficiency with Microsoft Excel and comfort learning reporting tools.Effective verbal and written communication skills.Preferred QualificationsExposure to multiple Workday Student modules such as Admissions, Records, FinancialAid, AdvisingWorkday certification or progress toward Workday Pro certification.Core CompetenciesAdmissions GuidanceExplains admissions steps clearly to students and families.Information TrackingTracks student information accurately in systems.Application Follow UpFollows up with students to complete their applications.Interdepartmental CoordinationCoordinates with other departments to resolve enrollment barriers.Student InteractionMaintains a friendly, helpful tone in all student interactions.Extra Duties StatementNote: This job description is intended to provide an overview of the position and does not include an exhaustive list of all responsibilities and requirements. This role may be assigned additional duties and responsibilities as deemed necessary by the supervisor or institution.The salary range for this position is $64,525- $74,203 annually.The final salary offer will be determined based on the candidate's qualifications and experience.Please Note: This position requires on-campus presence. To locate a Texas State Technical College campus near you, visit: https://www.tstc.edu/campuses.#LI-JR1#LI-OnsiteEqual Opportunity EmployerTexas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.Employment Eligibility VerificationIf hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.Background ChecksA criminal history background check will be required for the finalist(s) under consideration for this position.