Workday Application Manager

The Clearing House; Town of Liberty (NY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Tuition reimbursement

Job summary

The Clearing House seeks an experienced Workday Application Manager to own and operate the Workday platform across HCM, Financials, Expenses, and upcoming CLM. You will oversee internal admins, coordinate AMS partners, secure configurations, and manage integrations with Workday Studio and APIs.

This senior role balances hands-on administration with leadership to ensure stability, security, and ongoing development of a multi‑module Workday environment in our New York area offices.

Qualifications

• 7+ years of Workday administration, configuration, consulting, or application-management experience, preferably in a multi-module environment.
• Strong hands-on experience with at least one major Workday functional area, such as HCM or Financials, with ability to work across modules.
• Strong knowledge of Workday security administration, business process configuration, reporting, calculated fields, and tenant administration.
• Experience supporting or overseeing Workday integrations, including APIs/web services, Workday Studio, connectors, and file-based integrations.
• Experience working with AMS providers, implementation partners, consultants, or staff-augmentation resources.
• Ability to troubleshoot complex Workday issues and determine when specialized expertise is required.
• Strong communication and problem-solving skills across HR, Finance, Procurement, and IT.

Responsibilities

• Serve as the primary point of contact for platform support and senior administrator for the Workday platform.
• Coordinate and oversee contracted AMS, consultants, staff-augmentation resources, and implementation partners.
• Assess incidents and projects; determine required Workday expertise and coordinate assignments.
• Perform hands-on Workday administration and advanced configuration for complex requirements.
• Lead administrator for Workday security, including groups, domains, roles, and access reviews.
• Configure and maintain Workday business processes, tenant settings, reporting, and calculated fields.
• Oversee and troubleshoot Workday integrations via Studio, APIs, and connectors.
• Coordinate Workday releases, testing, deployments, and vendor escalations.
• Ensure documentation, testing, security, and AGILE processes are followed.
• Support procurement and CLM transitions and new capabilities.
• Maintain internal knowledge to reduce contractor dependency.

Skills

Workday administration

Security administration

Workday integrations

AMS coordination

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Workday Studio

APIs / Web services

SFTP / file-based integrations

Job description

Position Summary:

The Clearing House (TCH) is seeking an experiencedWorkday Application Managerto support and manage our growing Workday platform. TCH currently utilizes WorkdayHCM, Financials, Expenses, Advanced Compensation, and Adaptive Planning, withProcurement and Contract Lifecycle Management (CLM)planned for implementation.

Our Workday environment includes numerous integrations with financial institutions, benefits providers, internal systems, and identity/access management platforms using Workday Studio, APIs/web services, and SFTP/file-based integrations.

The Workday Application Manager will serve as theprimary internal technical owner and senior administrator for the Workday platform, coordinating specialized Workday resources while remaining hands-on with administration, configuration, security, troubleshooting, and complex platform needs. This position is not expected to be the sole administrator or subject-matter expert across every Workday module. Given the breadth of the platform, TCH utilizes a combination of internal resources, Application Management Services (AMS), and specialized Workday contractors across different functional and technical areas.

The ideal candidate is a senior Workday professional who can determine when work should be handled directly versus assigned to a specialized resource, oversee those resources through completion, and maintain overall accountability for the stability, security, and ongoing development of the Workday environment.

Essential Functions and Responsibilities:

• Serve as the primary point of contact for platform support needs and senior administrator for the Workday platform.
• Coordinate and oversee contracted AMS, specialized consultants, staff-augmentation resources, and implementation partners across functional and technical areas.
• Assess incidents, enhancements, and projects; determine the appropriate Workday expertise required; coordinate assignments; and maintain accountability through completion.
• Perform hands‑on Workday administration and advanced configuration, particularly for complex, sensitive, or cross‑functional requirements.
• Serve as a lead administrator forWorkday security, including security groups, domains, business process security policies, role assignments, access troubleshooting, and periodic reviews.
• Configure and maintain Workday business processes, tenant settings, reporting, calculated fields, condition rules, and related platform configuration.
• Oversee and troubleshoot Workday integrations, includingWorkday Studio, APIs/web services, delivered connectors, and SFTP/file‑based integrations, leveraging specialized integration resources where appropriate.
• Coordinate Workday releases, testing, configuration changes, production deployments, issue resolution, and vendor escalations.
• Ensure work performed by internal and external resources follows appropriate documentation, testing, security, change‑management, and internal AGILE processes.
• Support implementation and transition‑to‑operations activities for new Workday capabilities, including Procurement and CLM.
• Maintain sufficient internal knowledge of the Workday environment to ensure continuity and avoid excessive dependency on individual contractors or vendors.

Qualifications Required:

• Bachelor’s degree or equivalent professional experience preferred.

• 7+ years of Workday administration, configuration, consulting, or application‑management experience, preferably in a multi‑module environment.

• Strong hands‑on experience with at least one major Workday functional area, such asHCM or Financials, with demonstrated ability to work across additional Workday modules.

• Strong knowledge ofWorkday security administration, business process configuration, reporting, calculated fields, and tenant administration.

• Experience supporting or overseeing Workday integrations, including APIs/web services, Workday Studio, delivered connectors, and/or file‑based integrations.

• Experience working withAMS providers, implementation partners, consultants, or staff‑augmentation resourcesand coordinating specialized technical or functional resources.

• Ability to troubleshoot complex Workday issues, evaluate proposed solutions, understand cross‑module impacts, and determine when specialized expertise is required.

• Strong communication, organizational, and problem‑solving skills with the ability to partner across HR, Finance, Procurement, and IT.

Qualifications Desired:

• Formal Workday training and/or Workday Pro certifications in Platform Administration, Security, HCM, Financial Management, Adaptive Planning, or other relevant areas are strongly preferred.
• Experience with multiple Workday areas includingHCM, Financials, Advanced Compensation, Expenses, Adaptive Planning, Procurement, CLM, security, and integrationsis preferred but not required.

Physical Demands and Work Environment:

Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.Occasional travel may be required.

The anticipated annual salary range for NY‑based candidates for this position is $120,000–$150,000. Base salary and position level will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance. Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.

About The Clearing House:

The Clearing House Payments Company L.L.C. is a bank‑owned industry utility that shapes the payments landscape and provides infrastructure for safe, reliable, and efficient payments. We see an economy where everyone is connected and a future where modern payments make life easier. The Clearing House operates four payment systems: a high‑value wire‑transfer system (the CHIPS network), the country’sfirst and largest instant payments system (the RTP network), an automated clearinghouse network (the EPN network), and a check image exchange network (the Image Exchange Network). TCH alsooperatesa bank account number tokenization service, runs a payments association known as the TCH Payments Authority, andmaintainsthe rules for private‑sector check image exchange through its ECCHO business line.