Workday analyst

Northwestern Mutual; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work schedules

Comprehensive benefits

Job summary

Northwestern Mutual is seeking a Workday Configuration Analyst to enhance and support daily operations across multiple Workday modules in a complex enterprise setting.

You will collaborate with functional and technical teams, perform configuration updates under supervision, and participate in release validation and testing to ensure smooth operations and data integrity.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2-5 years of hands-on experience supporting Workday or HRIS platforms.
• Familiarity with Core HCM, Payroll, Absence, Time Tracking, or Compensation.
• Experience addressing production issues, enhancements, or configuration changes in an enterprise environment.
• Strong analytical and problem-solving capabilities.
• Proficient in managing multiple priorities in a fast-paced setting.
• Excellent written and verbal communication skills.
• Experience with ticketing systems for production support (preferred).
• Knowledge of Workday releases, testing, or project implementations (preferred).
• Interest in broadening skills across various Workday modules (preferred).

Responsibilities

• Provide daily support for Workday modules including Core HCM, Payroll, Absence, Time Tracking, and Compensation.
• Triage, evaluate, and resolve incidents and requests for enhancements through established processes.
• Collaborate with both functional and technical teams to troubleshoot problems, identify root causes, and propose solutions.
• Ensure timely resolution of issues in accordance with predefined service level agreements.
• Execute Workday configuration updates, including business process updates, condition rules, validations, and calculated fields, under supervision.
• Support ongoing system maintenance, including testing and validation of configuration changes.
• Assist in release activities, regression testing, and post-release validation.
• Execute and validate data loads (e.g., EIBs) for operational and project requirements.
• Assist with Workday-related projects, including new features and process enhancements.
• Participate in requirements gathering, testing, and deployment activities as assigned.
• Document configuration decisions, processes, and support protocols.
• Collaborate with stakeholders to comprehend business requirements and translate them into system solutions.
• Contribute to initiatives aimed at process improvement that enhance system efficiency and usability.
• Maintain awareness of Workday best practices and evolving functionalities within supported modules.

Skills

Analytical skills

Problem solving

Communication

Multitasking

Workday knowledge

Education

Bachelor's degree or equivalent

Tools

Workday

Ticketing systems

Job description

Requirements

Must have:

• Bachelors degree or equivalent practical experience.
• 2-5 years of hands-on experience supporting Workday or HRIS platforms.
• Familiarity with one or more of the following Workday modules: Core HCM, Payroll, Absence, Time Tracking, or Compensation.
• Experience in addressing production issues, enhancements, or configuration modifications in an enterprise environment.
• Strong analytical and problem-solving capabilities.
• Proficient in managing multiple priorities in a fast-paced setting.
• Excellent written and verbal communication skills.
• Experience with ticketing systems for production support (preferred).
• Knowledge of Workday releases, testing, or project implementations (preferred).
• Interest in broadening skills across various Workday modules (preferred).

Responsibilities:

• Provide daily support for Workday modules including Core HCM, Payroll, Absence, Time Tracking, and Compensation.
• Triage, evaluate, and resolve incidents and requests for enhancements through established processes.
• Collaborate with both functional and technical teams to troubleshoot problems, identify root causes, and propose solutions.
• Ensure timely resolution of issues in accordance with predefined service level agreements.
• Execute Workday configuration updates, including business process updates, condition rules, validations, and calculated fields, under supervision.
• Support ongoing system maintenance, including testing and validation of configuration changes.
• Assist in release activities, regression testing, and post-release validation.
• Execute and validate data loads (e.g., EIBs) for operational and project requirements.
• Assist with Workday-related projects, including new features and process enhancements.
• Participate in requirements gathering, testing, and deployment activities as assigned.
• Document configuration decisions, processes, and support protocols.
• Collaborate with stakeholders to comprehend business requirements and translate them into system solutions.
• Contribute to initiatives aimed at process improvement that enhance system efficiency and usability.
• Maintain awareness of Workday best practices and evolving functionalities within supported modules.

Company:

We are seeking a Workday Configuration Analyst to enhance daily operations and improvements of the Workday platform across various functional areas. This position provides extensive exposure to multiple Workday modules and is an exceptional opportunity for someone looking to deepen their expertise in a complex, enterprise-scale environment. We value our employees and offer flexible work schedules, comprehensive benefits, and a commitment to a culture of diversity and inclusion. Join us at Northwestern Mutual, where we prioritize our clients interests and support your growth in a collaborative atmosphere.