Workday AMS Leader - Senior Director

Huron Consulting Group Inc.; Chicago (IL); On-site; USD 210,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Employee stock purchase plan

Paid time off

Job summary

Huron Consulting Group Inc. seeks a Senior Director to lead the Workday Application Managed Services (AMS) business. You will direct client delivery, QC standards, and service quality for 50+ clients nationwide, spanning higher education, healthcare, and industry sectors.

You will oversee post-production services, 1400+ cases annually, and 140 consultants. The role includes driving growth, pricing, renewals, and AMS offering development, with a focus on strategic AI and efficiency initiatives.

Qualifications

• Leads Workday AMS delivery for a large client portfolio across multiple sectors.
• Oversees post-production services, release management, and issue resolution.
• Drives growth, pricing, renewals, and AMS offerings development.
• Builds leadership capacity and manages staffing and capacity.

Responsibilities

• Lead end-to-end Workday AMS delivery for 50+ clients across sectors.
• Oversee 1400+ annual cases with 140 consultants.
• Drive cross-sell opportunities and revenue growth.
• Lead strategic initiatives in AI enablement and delivery efficiency.

Skills

Leadership

Strategic thinking

Delivery leadership

People management

Business development

Program management

Client delivery

Cross-functional collaboration

Tools

Workday

ServiceNow

Salesforce

UET

Job description

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future.

The Workday AMS Leader sets the strategic, operational, and delivery direction for Huron's Workday Application Managed Services (AMS) business. It spans client delivery and service quality, revenue growth, people leadership, offering development, optimization, and continuous improvement of the AMS operating model. It also oversees the operational systems, reporting, and AMS specific processes.

Key Responsibilities

• Workday AMS business and delivery leadership Leads Huron's Workday Application Managed Services offering end to end. Directs teams supporting more than 50 clients across higher education, research, nonprofit, healthcare, manufacturing, investment, and professional services organizations. Sets the standard for quality delivery across clients and employees.
• Post-production Workday services Ensures delivery of more than 1400 cases annually and more than 140 consultants contributing Oversees post-production enhancements, release management, functional and technical issue resolution, and application optimization.
• Growth, sales, and offering development Drives business development, AMS pursuits, cross-selling, and revenue growth. Advances statements of work, pricing structures, scope assumptions, renewals, and AMS offering development.
• People leadership Builds people and leadership capability through coaching, team development, and leadership by example. Manages AMS staffing, skills, capacity and recruiting with client and portfolio needs.
• Strategic initiatives and operational improvement Oversees the operational systems, reporting, and AMS specific processes that cross multiple tools/applications including ServiceNow, UET, Salesforce, and Workday. Continuously refines the AMS methodology, operating model, and scalable delivery practices. Leads strategic initiatives in AI enablement, automation, delivery efficiency, and margin improvement.

The estimated base salary range for this job is $210,000 - $260,000 (USD). The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $273,000 - $338,000 (USD). The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Job Level and Location

Position Level Senior Director

Country United States of America

Culture and Values

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Benefits

• Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.
• Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.
• Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year.
• All benefits and programs are subject to applicable eligibility requirements.

Equal Employment Opportunity

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business.

We endeavor to maintain a drug-free workplace.