Work Scheduling Coordinator Associate and Coordinator

American Electric Power; Steubenville (OH); On-site; USD 54,000 - 79,000; Full time

Job summary

American Electric Power in the United States is seeking a Work Scheduling Coordinator Associate-Coordinator to plan and coordinate both engineered and non-engineered jobs for the distribution line and service workforce. The role focuses on efficient use of personnel and equipment resources using work management systems.

The position requires education in engineering technology or related experience, with progressive distribution operations experience.

Qualifications

• Education: Associate degree in engineering technology or high school diploma with experience.
• Work Experience: Progression through work scheduling assistant family or a minimum of 2 years’ experience in distribution operations with knowledge of distribution processes.

Responsibilities

• Accurately characterize new Customer Work Requests, including electrical load and energy requirements; assess need for new distribution construction and prerequisites.
• Provide technical guidance on basic service design requirements, city ordinances, electrical codes, and company policies for installation of new or existing service.
• Coordinate with Customers, Service Supervisors, Builders, Inspectors, Foresters, and Metering to ensure prerequisites are met.
• Coordinate with Engineers, Service Supervisors, Inspectors, and Metering to meet Customer deadlines.
• Negotiate with Supervisors and Customers to adjust schedules due to workload or weather.
• Review crew productivity and performance factors weekly.
• Schedule and assist with training and meetings.
• Assist in coordinating planned outages and service restoration activities.

Skills

Strong analytical

Organizational skills

Windows proficiency

Education

Associate degree in engineering technology

High school diploma

Tools

DWMS

SPECTRUM

MACSS/OPS

Windows OS

Job description

Job Posting End Date

08-22-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for performing duties assigned in the work scheduling process in an area office including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service work force. The job will combine the available personnel and equipment resources to assure that the jobs are completed timely and efficiently using the work management systems applications.

Job Description

Work Scheduling Coordinator Associate-Coordinator

What You’ll Do

• Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.
• Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.
• Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.
• Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.
• Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
• Assist in reviewing crew productivity and performance factors weekly.
• Schedule and assist with other job-related functions such as training and meetings.
• Assist in coordinating planned outages and service restoration activities.

What we’re looking for

Education and Work Experience requirements listed below

Work Scheduling Coordinator Associate

• Education requirements are listed below: Associate degree in engineering technology or high school diploma with experience as listed below.
• Work Experience requirement listed below: Progression through work scheduling assistant family or a minimum of 2 years’ experience in distribution operations including good working knowledge of distribution work processes and procedures.

Work Scheduling Coordinator

• Education requirements are listed below: Associate degree in engineering technology and two years’ experience in distribution operations; or high school diploma with experience listed below.
• Work Experience requirement listed below: Minimum of 4 years’ experience in distribution line operations including good working knowledge of distribution work processes and procedures.

Other Requirements

• Physical demand level is Sedentary
• Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS.

Compensation Data

Compensation Grade

SP20-005

Compensation Range

$54,063.00 - $79,369.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.