WORK ORDER SYS ADMINISTRATOR

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Pension plan

Paid time off

Onsite fitness facilities

Wellness app access

Childcare discounts

Education and training

Job summary

Carilion Clinic in Roanoke, VA seeks a Work Order System Administrator to manage the work order management system, determine functionality, and serve as an expert consultant. You will provide help desk support, training, and data extraction to improve departmental efficiencies.

The role requires at least an Associate degree or 1 year of healthcare/maintenance experience, strong communication, and the ability to prioritize multiple projects and meet deadlines. Salary ranges and benefits apply.

Qualifications

• Effective communication and problem solving skills required.
• Must be self-initiated, organized and logic oriented.
• Ability to prioritize multiple projects and meet deadlines.

Responsibilities

• Serves as the administrator of the work order management system.
• Determines functionality for the system and upgrades.
• Provides help desk support and end user training.
• Extracts historical data to develop standards and assess departmental efficiencies.
• Receives work requests and initiates system work orders.
• Assigns and dispatches work orders, coordinates QA and follow-up.

Skills

Communication

Problem solving

Organizational skills

Education

Associate degree or 2 years experience considered in lieu

Tools

SQL

Microsoft Office

Job description

Employment Status: Full time Shift: Day (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R162967

WORK ORDER SYS ADMINISTRATOR (Open)

• The Work Order System Administrator serves as the administrator of the work order management system.
• Determines functionality for the system.
• serves a expert consultant on the work order control system.
• provides help desk support.
• The Work Order System Administrator Serves as the administrator of the work order management system for CRMH.
• Determines functionality for the system.
• Serves a expert consultant on the work order control system.
• Provides help desk support.
• Act as an internal consultant to staff and management supports management decision through reports and simple analyses.
• Supports and implements upgrades to the work order system through testing, training and providing help desk support.
• Assists staff by extracting historical data to develop standards and assess departmental efficiencies.
• Receives work requests from hospital staff and initiates system work orders.
• Assigns work orders and preventive work orders to departmental staff.
• Dispatches work orders to appropriate staff and coordinates quality control and follow-up procedures.
• Acquires and maintains a comprehensive working knowledge of work order systems.
• Analyzes application needs and develops/implements a plan to maximize application functionality.
• Serves as an application resource to the Technology Services Group.
• Uses SQL to query data from the work order system as necessary.
• Maintains computer application files, reports, documentation, procedure / user manuals, training material, etc.
• Participates in end user training.
• Performs and/or develops required system maintenance, upgrades, and system training as coordinated with Technology Services Workgroup.
• Coordinates and oversees system upgrades for work order systems.
• Recommends system enhancements.
• Maintains work order system database and enterprise standards.
• Coordinates inventory management data with the Materials Management department.
• Serves as internal consultant regarding work order system.
• Performs administrative support of the department including telephone communications, recordkeeping, processing and tracing of data and maintenance of general office equipment.
• Maintains work order system database and enterprise standards.

What We Require:

• Education: Associate’s degree or 2 years of experience may be considered in lieu of a degree.
• Experience: Minimum 1 year of business, healthcare, and/or maintenance experience required.
• Knowledge of work order systems desirable.
• Licensure, Certification, and/or Registration: None required.
• Life Support: None required.
• Other Minimum Qualifications: Effective communication and problem solving skills required. Must be self-initiated, organized and logic oriented. Must be capable of prioritizing multiple projects and meeting deadlines.
• Proficiency in Microsoft Office Suite, and/or data bases.
• Ability to learn SQL database.
• Compensation Range: $20.10 - $28.14 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.