Work Management Technician

Pike Corporation; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Pike Corporation is seeking a Work Management Technician to facilitate the implementation of a new work management system. This role involves managing project information and assisting field employees, necessitating strong communication skills and familiarity with management systems. Join a company committed to collaboration and innovation in infrastructure services.

Qualifications

• High school diploma or GED required.
• Familiarity with work management systems or processes is necessary.
• Strong communication skills in both written and verbal forms.

Responsibilities

• Identify new work in the customer’s online Work Management System.
• Process work packets to create actionable projects for field employees.
• Distribute information to the field to help facilitate their work.

Skills

Communication skills

Ability to multi-task

Familiarity with work management systems

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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Job Description

Job Description

Position Summary: The Work Management Technician will work with one of our major customers through the implementation of a new work management system to get our employees up to speed in both their specific vertical role, and the overall needs of the Company. Work Management Technicians often have backgrounds in business, systems, leadership, human resources, development, and education.

Essential Functions

• Identify new work in the customer’s online Work Management System
• Process work packets to create actionable projects for field employees
• Gather and disseminate locate information for underground utility lines
• Distribute information to the field to help facilitate their work
• Update project information and status in the work management system
• Submit and track service requests with the system
• Report project status information to project supervisors
• Maintain schedules for field crews and advocate for them
• Interface with the customer’s Work Management System specialists
  
  

Minimum Requirements

• High school diploma or GED
• Familiarity with work management systems or processes
• Ability to plan, multi-task and manage time effectively
• Strong communication skills, both written and verbal
• Familiar with Microsoft Office
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to sit; stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms.

Work Environment

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Pike is an Equal Opportunity Employer

EOE/Minorities/Females/Vet/Disabled

Pike Electric, LLC is a Non-Union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

About Us

About Us

Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

“Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.

About The Team

Electric

We work with utilities across the country to solve our nation’s energy infrastructure challenges, from designing new transmission and distribution systems, upgrading and managing installation of the latest smart meter technologies, and integrating renewable energy sources onto the grid.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Construction

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