Work From Home Travel Customer Service Representative (Fully Remote)

Aisles & Abroad; United States; Remote; USD 42,981,000 - 63,039,000; Full time

Benefits offered by this job

Training & onboarding

Flexible schedule

Career development

Job summary

Aisles & Abroad, a travel services company, is seeking a remote customer service specialist to assist clients with hotel bookings and travel arrangements. You will respond to inquiries, recommend options, and manage bookings with meticulous records to ensure a smooth travel experience.

This role offers a flexible schedule, comprehensive onboarding, and opportunities for professional development as you support clients throughout the travel process.

Qualifications

• Experience in delivering remote customer support in travel or hospitality.
• Ability to respond to inquiries and recommend options to clients.
• Strong record-keeping and data-entry skills.

Responsibilities

• Respond to client inquiries regarding travel bookings and provide recommendations.
• Assist clients with selecting and reserving hotels and travel arrangements.
• Maintain detailed booking records and ensure client satisfaction throughout the travel process.

Skills

Customer service

Travel bookings

Communication

Record keeping

Tools

Booking platforms

Job description

• Provide remote customer service for travel bookings and accommodations
• Assist clients with selecting and reserving hotels and travel arrangements

Key Responsibilities:

• Respond to client inquiries regarding travel bookings and provide recommendations
• Manage bookings and maintain detailed records accurately
• Ensure client satisfaction and ongoing support throughout the travel process

What We Provide:

• Training, onboarding resources, and access to booking platforms
• Flexible work schedule and ongoing support from experienced team members
• Professional development opportunities to grow your career

Aisles & Abroad is a travel services company that helps clients with hotel bookings and travel arrangements through remote customer support. The company offers a flexible work environment, ongoing training, and professional development opportunities to its team members.