Work From Home - Member Care Specialist

Remote Jobs; Ketchikan (AK); Remote; USD 50,000 - 90,000; Full time

Benefits offered by this job

No cold calling

Qualified-interest pipeline

Performance-based advancement

Full training

Current tech stack

Work from home

Job summary

Remote Jobs is seeking a virtual consultant to assess client needs, teach options, and maintain relationships after the first meeting. The role includes administrative duties such as notes, appointments, and keeping CRM hygiene up to date.

The position emphasizes no cold calling, a qualified-interest pipeline, and full training, with work-from-home flexibility and ongoing training. Candidates should be driven, trainable, dependable, and comfortable competing in a fast-paced environment.

Qualifications

• Experience with CRM systems is preferred.
• Comfortable with AI-assisted screening in the recruitment process.
• Strong communication and relationship-building skills.

Responsibilities

• Assess client needs and present appropriate options.
• Teach clients about available solutions and strategies.
• Stay in the relationship after the first meeting to nurture the account.
• Admin tasks: notes, appointments, CRM hygiene and data accuracy.

Skills

Driven

Trainable

Dependable

Camera comfort

Competitive

Tools

CRM software

Job description

Virtual consultant role. You assess needs, teach options, and stay in the relationship after the first meeting.

Admin is part of the job: notes, appointments, CRM hygiene.

What comes with the seat

• No cold calling
• Qualified-interest pipeline
• Performance-based advancement
• Full training
• Current tech stack
• Work from home

Traits that work here

• Driven.
• Trainable.
• Dependable.
• Comfortable competing.
• Fine with a camera.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.