Work From Home - Member Care Specialist

Lever, Inc.; Iowa City (IA); Remote; USD 45,000 - 65,000; Full time

Job summary

Lever, Inc. is seeking a remote role in financial services focused on warm-lead conversations. The position emphasizes talking with leads who have already raised a hand, with structured days and coaching during ramp-up.

The role rewards on-time follow-up, quick learning, and a respectful client approach, with opportunities for advancement into leadership for high performers. Home-based, no office required.

Skills

On-time follow-up

Clean video presence

Fast learning on tools

Respect for the client

Job description

Stop hunting strangers. Start talking to people who already raised a hand.

Remote financial-services role: structured days, warm-lead conversations, coaching while you ramp.

Why this is different

1. The work has a point — families protecting income and future.

2. Home base. No office required.

3. You are trained before you are expected to perform.

4. Your pipeline is warm leads.

5. High performers get a leadership track.

We hire for

• On-time follow-up
• Clean video presence
• Fast learning on tools
• Respect for the client