(Work From Home) Hospitality Specialist

Newport Associates; Chicago (IL); Remote; USD 40,000 - 60,000; Full time

Job summary

A travel services company is seeking a Remote Travel Experience Specialist to design and book customized travel itineraries. This role involves consulting with clients, booking various travel components, and providing exceptional service. Candidates should possess strong communication skills, organizational skills, and customer service experience. Authorization to work in the U.S. is required.

Qualifications

• Strong communication and organizational skills are essential for this role.
• Customer service experience is preferred for candidate selection.
• Basic computer skills and ability to learn new systems required.

Responsibilities

• Consult with clients to create tailored travel plans.
• Book flights, hotels, cruises, cars, tours, and events.
• Provide ongoing client support and manage itinerary updates.
• Build long-term client relationships through exceptional service.

Skills

Strong communication skills

Organizational skills

Customer service experience

Basic computer skills

Self-motivated

Detail-oriented

Job description

Overview

Chicago, United States | Posted on 09/24/2025

Job Title: Work from Hospitality Specialist

We are seeking a Remote Travel Experience Specialist to join our growing team. In this client-facing role, you’ll design and book customized travel itineraries while delivering concierge-level service from start to finish.

Responsibilities

• Consult with clients to create tailored travel plans
• Book flights, hotels, cruises, cars, tours, and events
• Provide ongoing client support and manage itinerary updates
• Use booking platforms and supplier systems to complete reservations
• Build long-term client relationships through exceptional service

Qualifications

• Strong communication and organizational skills
• Customer service experience preferred
• Basic computer skills; ability to learn new systems
• Self-motivated and detail-oriented
• Must be authorized to work in the U.S. (or applicable region)