Work from Home - Fraud Detection Coordinator - Documentation Verification Team

Capital One; Plano (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking individuals for Customer Operations roles that offer the convenience of virtual work from home while occasionally requiring in-person attendance. Candidates should live within a 100-mile radius of specified zip codes. Passionate about providing excellent customer service, you will receive comprehensive training to succeed in your position. This role emphasizes the importance of support and empowerment within a dynamic team environment.

Job description

Overview

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.

• 23060 (Richmond, VA)
• 23320 (Chesapeake, VA)
• 33634 (Tampa, FL)
• 89144 (Las Vegas, NV)
• 75024 (Plano, TX)
• 19801 (Wilmington, DE)
• 68521 (Lincoln, NE)
• 56301 (St. Cloud, MN)

More Than Just a Bank, More Than Just a Career

Your Voice is our voice. We’ll champion you. The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every step of the way. That’s life at Capital One.

More Than Just Training, More About You

At Capital One, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at Capital One will: