Work from Home _ Customer Services_ Permanent

Shining Stars Institution & travels; United States; Remote; USD 1,600 - 2,100; Full time

Job summary

Shining Stars Institution & travels in India is hiring for Customer Support Executive on a permanent basis with 100% work-from-home setup. The role covers Voice/Chat/Blended processes, with recruitment open to freshers and experienced candidates across Pan India, and joining is immediate.

Candidates must have fluent English and Hindi, a laptop with Intel Core i5, reliable broadband, and be able to work in rotational day/night shifts; minimum 6 working days per week and one weekly off.

Qualifications

• Excellent spoken and written English communication skills.
• Fluency in Hindi is mandatory.
• Graduate or Undergraduate candidates eligible.
• Must be available for immediate joining.
• Must have a laptop with an Intel Core i5 processor.
• Own broadband/Wi-Fi connection is mandatory.
• Reliable power backup required.
• Comfortable working in rotational shifts.

Skills

Communication skills

Hindi fluency

English fluency

Laptop required

Work from home

Education

Graduate

Undergraduate

Job description

MEGA HIRING DRIVE | PERMANENT WORK FROM HOME

Exciting Career Opportunities for Freshers & Experienced Candidates Across India!

100% Work From Home Pan India Hiring. Free Recruitment

We are pleased to announce a Mega Recruitment Drive for Permanent Work From Home

Positions

• 100% Work From Home
• Permanent .
• Freshers & Experienced Candidates Welcome
• Candidates from All Over India Can Apply
• No Registration or Placement Fees
• Inbound Customer Service Process
• No Sales | No Field Work
• Voice, Chat & Blended Processes
• Immediate Joiners Preferred

If you have excellent communication skills, a customer-focused mindset, and are looking for an immediate work-from-home opportunity, this could be the right career move for you!

HINDI AND ENGLISH BOTH ARE MANDATORY

KEY HIGHLIGHTS

• 100% Work From Home
• Permanent .
• Freshers & Experienced Candidates Welcome
• Candidates from All Over India Can Apply
• No Registration or Placement Fees
• Inbound Customer Service Process
• No Sales | No Field Work
• Voice, Chat & Blended Processes
• Immediate Joiners Preferred

JOB PROFILE

Position: Customer Support Executive

Process: Voice / Chat / Blended

Job Location: Work From Home (Pan India)

Employment Type: Permanent .

Eligibility: Graduate & Undergraduate Candidates

Experience: Freshers & Experienced Both Welcome

Joining: Immediate Joiners Only\

SALARY & BENEFITS

• Monthly CTC: 14,000 18,000
• Approximate Monthly Take-Home: 11,000 14,000
• PF & ESI Benefits
• Quarterly Performance Bonus
• Professional Work Environment
• Work From Home Convenience

Actual compensation will depend on the selected process and applicable salary structure.

Candidates must fulfil the following requirements:

1. Excellent spoken and written English communication skills.
2. Fluency in Hindi is mandatory.
3. Graduate and Undergraduate candidates are eligible.
4. Must be available for immediate joining.
5. College-going students are not eligible.
6. Must have a laptop with a minimum Intel Core i5 processor.
7. Own broadband/Wi-Fi connection is mandatory.
8. Reliable power backup is required.
9. Must be comfortable working in rotational shifts.

• 6 Working Days per Week
• 1 Rotational Week-Off
• 9-Hour Shift Including Break
• Rotational Day/Night Shifts as per business requirements

SELECTION PROCESS

Our recruitment process includes the following stages:

1. HR Screening & Initial Discussion
2. IVRS Voice Assessment
3. Operations Interview
4. Client Interview
5. Final Selection & Offer Confirmation
6. Joining & Onboarding

IMPORTANT INTERVIEW REQUIREMENT

Candidates must be available for the online interview process for up to 2 days.

• The interview process may involve a waiting period of up to 6 hours.
• Apply only if you can dedicate sufficient time to complete the selection process.
• Candidates are expected to attend all scheduled interview rounds.
• Repeated non-attendance or withdrawal after confirmation may result in disqualification from this particular recruitment campaign, subject to the applicable recruitment policy.