Work From Home | Customer Service | Vacation Planner

Destination Knot | Travel Careers; Dallas (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A travel planning company is seeking a detail-oriented Vacation Planner to assist clients in organizing their travel experiences. This fully remote role involves providing exceptional customer service, planning vacations, and ensuring smooth booking processes. Ideal candidates should have strong communication skills and a passion for helping others create memorable trips.

Benefits

Flexible remote schedule

Comprehensive training and mentorship

Access to exclusive travel perks and discounts

Supportive team environment

Qualifications

• Strong customer service skills and a professional demeanor.
• Excellent communication abilities.
• Ability to manage time effectively in a remote setting.

Responsibilities

• Provide exceptional customer service to clients via various communication methods.
• Assist clients with vacation planning and booking arrangements.
• Maintain communication with clients throughout their travel experiences.

Skills

Customer service skills

Communication abilities

Multitasking

Basic computer skills

Job description

Overview

Destination Knot is a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. We pride ourselves on delivering exceptional service and creating unforgettable trips for clients worldwide.

Position

We are looking for a detail-oriented and customer-focused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and online communication
• Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
• Prepare and present travel quotes and options based on client preferences
• Handle booking arrangements and ensure accurate documentation
• Maintain ongoing communication with clients before, during, and after their trips
• Collaborate with travel partners and suppliers to secure the best options for clients

Requirements

• Strong customer service skills and a professional, friendly demeanor
• Excellent written and verbal communication abilities
• Ability to multitask and manage time effectively in a remote setting
• Basic computer skills and reliable internet connection
• Previous customer service or travel industry experience is a plus but not required

What We Offer

• Flexible remote schedule
• Comprehensive training and mentorship
• Supportive team environment
• Income-earning possibilities based on performance
• Access to exclusive travel perks and discounts
• Growth opportunities within the travel services industry

How To Apply

If you’re ready to help clients plan their dream vacations while working from home, apply now to join Destination Knot as a Customer Service | Vacation Planner.