Work From Home | Cruise Reservations Specialist | Fully Remote

Destination Knot | Travel Careers; Boston (MA); Remote; USD 30,000 - 50,000; Full time

Job summary

A professional travel planning company is seeking a Cruise Reservations Specialist. This fully remote position involves assisting clients with cruise bookings, providing information, and maintaining client interaction records. Successful candidates will have strong communication skills and an interest in travel. Comprehensive training is provided, along with a supportive team culture and flexible work environment.

Benefits

Flexible, fully remote work environment

Comprehensive training

Access to travel discounts

Qualifications

• Interest in travel, especially cruising.
• Previous experience in customer service or travel planning is a plus.

Responsibilities

• Assist clients with researching and booking cruise vacations.
• Provide detailed information about cruise lines and itineraries.
• Respond to client inquiries promptly.
• Maintain accurate records of client interactions.

Skills

Strong communication and customer service skills

Friendly, professional demeanor

Ability to work independently

Basic computer proficiency

Job description

Overview

Job Title: Work From Home | Cruise Reservations Specialist | Fully Remote

Company: Destination Knot

Job Type: Flexible Schedule | Remote Work

About Destination Knot

Destination Knot is a professional travel planning company dedicated to helping clients create unforgettable experiences across the globe. Specializing in cruises, hotel accommodations, and group travel, we pride ourselves on exceptional customer service and personalized vacation planning.

Position Overview

Destination Knot is seeking enthusiastic, detail-oriented individuals to join our team as Cruise Reservations Specialists. In this fully remote role, you will help clients explore cruise options, answer questions, and secure reservations tailored to their travel preferences. This role is perfect for individuals who love travel, enjoy working with people, and want the flexibility to work from home.

Full training and continuous support are provided to help you excel in this position.

Key Responsibilities

• Assist clients with researching and booking cruise vacations
• Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities
• Respond to client inquiries promptly and professionally via phone, email, or online messaging
• Maintain accurate records of client interactions and booking details
• Collaborate with team members to ensure smooth reservation processes and client satisfaction
• Stay current on cruise industry trends, promotions, and offerings
• Participate in virtual team meetings and training sessions

Requirements

• Strong communication and customer service skills
• Friendly, professional demeanor and positive attitude
• Ability to work independently and manage time effectively
• Basic computer proficiency and reliable internet connection
• Interest in travel, especially cruising, and helping clients plan memorable experiences
• Previous experience in customer service, sales, hospitality, or travel planning is a plus but not required

What We Offer

• Flexible, fully remote work environment
• Comprehensive training and access to booking tools and resources
• Supportive team culture and ongoing mentorship
• Income-earning possibilities based on performance
• Access to exclusive travel discounts and cruise industry perks
• Personal and professional development opportunities

Ready to help clients set sail on unforgettable adventures? Apply today and start your journey with Destination Knot!