Work From Home - Client Benefits Specialist

Freddie Mac; Warren (MI); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in Customer Service Management is seeking a dedicated professional to deliver exceptional service experiences while leading teams. Enjoy the flexibility of remote work, mentorship opportunities, and a supportive environment that fosters professional growth. Join us to make a significant impact in customer service management and enhance your leadership skills.

Benefits

Flexible working hours

Mentorship opportunities

Annual incentive trips

Comprehensive insurance reimbursement

Specialized training programs

Qualifications

• Strong dedication to delivering exceptional customer service experiences.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service experiences to clients and customers.
• Lead and inspire teams to achieve outstanding results in service delivery.
• Foster a positive work culture that promotes work-life balance.

Skills

Customer Service

Communication

Leadership

Problem Solving

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Enjoy the flexibility of working from home and customizing your schedule to fit your lifestyle
- Access to mentorship opportunities from experienced leaders to support your career growth
- Participate in annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for your well-being
- Benefit from a supportive and collaborative work environment
- Engage in specialized training programs to enhance your leadership skills

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients and customers
- Lead and inspire teams to achieve outstanding results in service delivery
- Foster a positive work culture that promotes work-life balance
- Participate in training programs aimed at skills enhancement for customer service management
- Collaborate with team members to ensure a supportive and efficient work environment

What is Required (Qualifications):
- Strong dedication to delivering exceptional customer service experiences
- Excellent communication and interpersonal skills
- Proven ability to lead and motivate teams effectively
- Commitment to pursuing professional growth and development
- Ability to maintain a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in client service leadership or management roles
- Familiarity with customer service training programs and methodologies
- Demonstrated success in achieving team performance targets
- Experience in a unionized work environment
- Strong problem-solving skills and adaptability in a fast-paced setting

#CustomerServiceManagement #RemoteWork #CareerGrowth #LeadershipOpportunities #WorkLifeBalance

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