Work From Home - Client Benefits Specialist

Freddie Mac; Pasadena (MD); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in customer service management seeks a customer service manager. This flexible remote position offers mentorship and training opportunities, focusing on exceptional client experiences and team leadership. Ideal candidates will have a dedication to service excellence, strong communication skills, and a commitment to professional growth.

Benefits

Flexible Schedule

Mentorship from experienced leaders

Annual incentive trips for top performers

Comprehensive insurance reimbursement program

Skills enhancement through specialized training

Benefits of a unionized environment

Qualifications

• Strong dedication to delivering exceptional customer service experiences.
• Excellent communication and interpersonal skills.
• Proven ability to lead and inspire teams.

Responsibilities

• Provide exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Foster a supportive and collaborative work environment.

Skills

Customer Service

Leadership

Communication

Interpersonal Skills

Professional Growth

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Work remotely with a flexible schedule to balance personal and professional commitments
- Access to mentorship from experienced leaders dedicated to your success
- Participate in annual incentive trips for top-performing leaders
- Comprehensive insurance reimbursement program for your well-being
- Opportunities for skills enhancement through specialized training programs
- Enjoy the benefits and security of a unionized environment

What to Expect (Job Responsibilities):
- Provide exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Foster a supportive and collaborative work environment
- Participate in specialized training programs to enhance leadership skills
- Engage in mentorship and professional development opportunities

What is Required (Qualifications):
- Strong dedication to delivering exceptional customer service experiences
- Excellent communication and interpersonal skills
- Proven ability to lead and inspire teams
- Commitment to professional growth and development
- Desire to maintain a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Familiarity with unionized environments and their benefits
- Interest in participating in annual incentive trips
- Enthusiasm for skills enhancement and training opportunities

#CustomerService #RemoteWork #CareerGrowth #FlexibleSchedule #UnionBenefits

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."