Work From Home - Client Benefits Specialist

Freddie Mac; Long Beach (CA); Remote; USD 70,000 - 100,000; Full time

Job summary

Freddie Mac is seeking a motivated individual for a customer service management role that emphasizes leadership and professional development. This position offers remote work flexibility, career advancement opportunities, and a supportive, collaborative work environment focused on work-life balance.

Benefits

Mentorship from experienced leaders

Annual incentive trips for top performers

Comprehensive insurance reimbursement program

Qualifications

• Dedication to customer service.
• Ability to lead and inspire teams.
• Desire for professional growth.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams to achieve results.
• Participate in training programs for leadership skills.

Skills

Communication

Interpersonal Skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule that fits your lifestyle
- Access to mentorship from experienced leaders in the field
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for employee well-being
- Supportive and collaborative work environment focused on work-life balance

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Collaborate within a nurturing community that values work-life harmony
- Engage in professional growth and development activities

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development while maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Demonstrated ability to mentor and develop team members
- Experience in a unionized work environment
- Skills in conflict resolution and team motivation

#CustomerService #LeadershipOpportunities #RemoteWork #CareerGrowth #WorkLifeBalance

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