Work From Home - Client Benefits Specialist

Freddie Mac; Lancaster (Lancaster County); Remote; USD 45,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Kundenservice sucht nach leidenschaftlichen Führungskräften, die außergewöhnliche Kundenerfahrungen bieten möchten. Diese Rolle bietet flexible Arbeitsmöglichkeiten, Zugang zu Mentorship-Programmen und die Chance, Führungskompetenzen durch spezialisierte Schulungen zu entwickeln. In einem unterstützenden Umfeld können Sie Ihre Karriere vorantreiben und gleichzeitig eine gesunde Work-Life-Balance pflegen. Wenn Sie eine Leidenschaft für Kundenservice und Teamführung haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Flexible Arbeitszeiten

Mentorship-Programme

Jährliche Incentive-Reisen

Umfassende Versicherungsprogramme

Qualifications

• Engagement für außergewöhnliche Kundenerfahrungen.
• Starke Kommunikations- und Teamführungsfähigkeiten.

Responsibilities

• Außergewöhnliche Kundenerfahrungen liefern.
• Teams inspirieren und unterstützen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamführung

Problemlösungsfähigkeiten

Education

Erfahrung im Kundenservice

Führungserfahrung

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Flexible work-from-home options to promote work-life balance
- Access to mentorship from experienced leaders for career development
- Annual incentive trips for top-performing leaders
- Comprehensive insurance reimbursement program for employee well-being
- Supportive and nurturing work environment that values employee growth
- Opportunity to enhance leadership skills through specialized training programs

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Foster a supportive and collaborative environment for team members
- Participate in specialized training programs designed for leadership enhancement
- Engage in mentorship opportunities to facilitate professional growth

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Proven track record of achieving outstanding results in a team environment
- Familiarity with training and mentoring techniques
- Strong problem-solving skills and adaptability in a dynamic work environment
- Experience in a unionized setting

#CustomerService #LeadershipOpportunities #RemoteWork #CareerGrowth #WorkLifeBalance

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