Work From Home - Client Benefits Specialist

Freddie Mac; Elyria (OH); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in customer service management is seeking candidates for a leadership role that emphasizes exceptional customer service and team inspiration. This position offers flexible work-from-home arrangements, mentorship opportunities, and a commitment to professional growth in a supportive environment.

Benefits

Flexible work-from-home arrangement

Access to mentorship opportunities

Annual incentive trips for top performers

Comprehensive insurance reimbursement program

Skills enhancement through specialized training

Unionized benefits

Qualifications

• Dedication to delivering exceptional customer service experiences.
• Strong communication and interpersonal skills.
• Ability to lead and inspire teams.

Responsibilities

• Deliver exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Foster a supportive and collaborative work environment.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Flexible work-from-home arrangement to support work-life balance
- Access to mentorship opportunities from experienced leaders
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program
- Skills enhancement through specialized training programs
- Unionized benefits ensuring rights protection and support

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Foster a supportive and collaborative work environment
- Maintain a healthy work-life balance while pursuing professional growth

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams
- Desire for professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management
- Proven track record of leadership in a team environment
- Familiarity with customer service metrics and performance evaluation
- Interest in ongoing professional development opportunities

#CustomerService #WorkFromHome #CareerGrowth #Mentorship #UnionizedBenefits

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