Work From Home - Client Benefits Specialist

Freddie Mac; Concord (NH); Remote; USD 70,000 - 100,000; Full time

Job summary

Freddie Mac is seeking a customer service leader in Concord, NH, offering a flexible work-from-home option and a supportive environment. The role involves leading teams, delivering exceptional customer service, and engaging in professional development. Ideal candidates will have strong leadership skills and a dedication to customer service excellence.

Benefits

Flexible work-from-home option

Comprehensive insurance reimbursement program

Annual incentive trips for top performers

Specialized training programs for skills enhancement

Qualifications

• Strong dedication to delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate teams.

Responsibilities

• Deliver exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Participate in mentorship programs to foster professional growth.

Skills

Customer Service

Leadership

Communication

Interpersonal Skills

Job description

Employer Industry: Client Service Leadership

Why consider this job opportunity:
- Flexible work-from-home option, allowing for a tailored schedule
- Supportive and nurturing work environment that values work-life balance
- Access to mentorship opportunities from experienced leaders
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for employee well-being
- Specialized training programs for skills enhancement in customer service management

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in mentorship programs to foster professional growth
- Engage in specialized training to enhance leadership skills
- Contribute to a collaborative and supportive team environment

What is Required (Qualifications):
- Strong dedication to delivering exceptional customer service
- Excellent communication and interpersonal skills
- Proven ability to lead and motivate teams
- Commitment to professional growth and development
- Ability to maintain a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service leadership roles
- Familiarity with unionized environments and their benefits
- Interest in ongoing professional development and training opportunities

#ClientService #RemoteWork #CareerGrowth #LeadershipDevelopment #WorkLifeBalance

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