Work from Home Bilingual Spanish Fraud Specialist up to $25.00 per hour

Total System Services; Miami (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading company in payment technology offers an engaging opportunity in customer service. This role requires bilingual candidates and involves responding to inquiries and managing data. With competitive pay and benefits, it provides potential for remote work and career growth.

Benefits

Comprehensive benefits package

Paid time off

Opportunity for remote work

Career growth potential

Qualifications

• Minimum 12 months recent contact center or work from home experience.
• Completion of a background check.
• Willingness to work flexible hours including weekends.

Responsibilities

• Respond to customer inquiries via telephone.
• Handle basic payment and account-related requests.
• Enter and manage data in client-provided systems.

Skills

Bilingual (Spanish and English)

Customer service

Problem-solving

Attention to detail

Education

High School Diploma or Equivalent

Job description

Employer Industry: Payment Processing Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a 20% language differential
- Opportunity for remote work within the United States, with occasional on-site presence required
- Comprehensive benefits package including medical, dental, vision care, and paid time off
- Engaging work environment where you can develop knowledge of payment solutions and customer service
- Potential for career growth and skill development within a leading company in the payment technology industry

What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution according to service standards
- Handle basic payment and account-related requests, including card activations and updates
- Maintain detailed knowledge of the employer's products and services to assist customers effectively
- Analyze customer service needs and communicate them to relevant departments when necessary
- Enter and manage data in client-provided systems and databases, following established procedures

What is Required (Qualifications):
- High School Diploma or Equivalent
- A minimum of 12 months of recent contact center or Work from Home experience
- Must be bilingual in Spanish and English
- Willingness to work a flexible schedule, including mid-shift and weekends
- Completion of a background check, including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing systems and customer service best practices
- Ability to work under close supervision while following established procedures
- Strong problem-solving skills and attention to detail

#PaymentProcessing #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities

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