Work From Home Appointment Setter 60k / Year

Spade Recruiting USA; Garden Grove (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic and self-driven individuals to join their team. In this dynamic role, you'll assist both existing and prospective clients, providing exceptional service and in-depth product knowledge. You'll be responsible for distributing benefit enrollment materials, managing customer calls, and responding to client requests with their best interests in mind. This position offers a unique opportunity to work closely with management, stay updated on new products and policies, and contribute to a supportive and collaborative environment. If you're passionate about helping others and eager to learn, this opportunity is perfect for you.

Qualifications

• Strong customer service skills are essential for this role.
• Ability to communicate effectively with clients and team members.

Responsibilities

• Assist clients with benefit enrollment and eligibility determination.
• Handle incoming customer calls and respond to inquiries.

Skills

Customer Service

Communication Skills

Problem Solving

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer calls.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.