Work Estimation & Triage Project Manager

ZipRecruiter; Columbus (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company seeks a Work Estimation & Triage Project Manager to manage defect resolution across various project waves. This remote role may involve traveling to Columbus monthly and aims to ensure successful project outcomes through effective oversight and collaboration. The position requires expertise in Work and Asset Management, SAP, and Salesforce, with responsibilities centered on daily defect resolution and re-estimation of complex workloads.

Qualifications

• 5+ years project management experience focusing on defect resolution.
• Strong expertise in Work and Asset Management, SAP, and Salesforce.
• Experience in re-estimating work efforts for complex projects.

Responsibilities

• Lead daily defect resolution meetings and oversee project phases.
• Re-estimate work of approximately 400 objects considering complexity.
• Collaborate with cross-functional teams and report on project statuses.

Skills

Communication

Analytical Skills

Project Management

Work Estimation

Technical Expertise

Defect Tracking

Adaptability

Leadership

Time Management

Tools

Jira

Azure DevOps

SAP

Salesforce

Job description

Job DescriptionJob Description

Job Title: Work Estimation & Triage Project Manager
Location: Remote (May require occasional travel to Columbus, OH, approximately once a month)
Period: 09/04/2024 to Thanksgiving 2024 (with potential for extension)
Hours/Week: 40 hours
Rate: $115/hour
Contract Type: 1099

Scope of Services:

The Triage Project Manager will oversee and facilitate daily defect resolution meetings, focusing on the identification and resolution of defects during various testing phases. This position will involve managing workload across multiple project waves, including Wave 1 testing defect resolution and Waves 3 and 4 development. The role requires close collaboration with the overall Project Manager to assist with planning, replanning, and ensuring that work schedules remain on track. Experience in Work and Asset Management, SAP, and Salesforce is essential to manage these projects effectively. Additionally, the Triage Project Manager will take on a critical role in addressing a project gap related to re-estimating work efforts. The project involves developing approximately 400 objects with varying levels of complexity.

Role, Responsibilities, and Deliverables:

• Daily Defect Resolution: Lead daily defect resolution meetings, identifying and resolving defects during Wave 1 testing, while supporting ongoing development in Waves 3 and 4.
• Work Estimation: Re-estimate work of approximately 400 objects in SAP/Salesforce, considering the varying complexity of tasks and adjusting timelines based on team skill levels.
• Collaboration: Work closely with the overall Project Manager and cross-functional teams to ensure alignment on objectives and resource allocation.
• Defect Tracking and Reporting: Use defect tracking tools like Jira or Azure DevOps to monitor defect statuses and provide regular reports to stakeholders.
• Work and Asset Management: Utilize Work and Asset Management expertise to integrate defect resolution processes effectively.
• SAP and Salesforce Expertise: Apply knowledge of SAP and Salesforce to manage data and communication across departments, ensuring smooth project execution.
• Risk Management: Identify project risks related to defect resolution and work re-estimation, implementing strategies to mitigate risks.
• Communication: Maintain transparent communication with developers, testing teams, and stakeholders, ensuring timely updates on project adjustments.
• Process Improvement: Propose improvements to the current estimation model, factoring in complexity and capacity to meet project timelines.

Experience:

• Minimum of 5 years of experience in project management, with a focus on defect resolution, testing cycles, and project estimation.
• Strong expertise in Work and Asset Management (WAM), SAP, and Salesforce, especially in managing projects with large-scale ERP and CRM systems.
• Experience in re-estimating work efforts for complex projects and managing multiple project phases.
• Familiarity with defect tracking systems like Jira or Azure DevOps and the ability to oversee defect resolution workflows.

Skills and Competencies:

• Project Management: Ability to manage multi-phase projects and balance defect resolution with ongoing development efforts.
• Analytical Skills: Strong problem-solving abilities, particularly in work re-estimation and defect tracking.
• Communication: Effective verbal and written communication skills to collaborate with stakeholders and cross-functional teams.
• Technical Expertise: Proficient in SAP and Salesforce, with deep knowledge of ERP and CRM system integration.
• Defect Tracking: Experience with defect tracking tools like Jira, Azure DevOps, and similar platforms.
• Work Estimation: Capable of re-estimating work based on complexity and available resources, providing objective assessments for project timelines.
• Adaptability: Ability to adjust to changing project demands and prioritize tasks in a fast-paced environment.
• Leadership: Proven leadership in guiding teams through complex project phases and resolving issues proactively.
• Time Management: Strong time management skills to ensure timely delivery of project goals.