Work Based Learning Program Infrastructure Delivery Technician

Amazon Web Services (AWS); Ridgeland (MS); On-site; USD 43,000 - 76,000; Full time

Job summary

Amazon Web Services (AWS) is seeking Infrastructure Delivery Installation Technicians as part of our Work Based Learning Program in Canton, MS. The trainee will report to a site location and participate in a 12-month training program focusing on safety, certifications, and hands-on install work.

Responsibilities include moving enterprise equipment, cabling, and coordinating with contractors, with shifts to cover 24/7 operations.

Qualifications

• Must have a high school diploma or equivalent.
• Prefer STEM coursework or related vocational training.
• Experience with computer hardware components is valued.

Responsibilities

• Move and install large enterprise equipment.
• Install fiber and copper cabling and patching.
• Ensure safety and security standards during installation.
• Follow established hardware installation procedures and break-fix activities.
• Safely use material handling tools and equipment.
• Coordinate with third-party contractors.
• Travel within regional work area is required.
• Complete 12-month Work Based Learning Program training milestones.

Skills

Hardware knowledge

Ticketing system experience

Microsoft Office

Education

High school diploma

STEM education or vocational coursework

Tools

Microsoft Office

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words,we’rethe people who keep thecloudrunning.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variablesimpactingthe supply chain — andwe’relooking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Infrastructure Delivery Installation Technicians as part of our Work Based Learning Program (WBLP). This trainee requires the successful candidate report to a site location. Trainees will participate in our 12-month work and training program in our Canton, MS location.

All physical requirements are expected with reasonable accommodations:

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with a primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Tolerance for working in non-climate-controlled environments with temperature fluctuations
• Successfully completing the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestone

NOTE: Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Persons (GovCloud may NOT be accessed from outside of the United States).

Key job responsibilities

• Moving and implementing large enterprise equipment
• Installing Fiber and Copper cabling and patching cabling between equipment
• Ensuring proper safety and security standards are maintained during cabling and rack installation
• Following well established hardware installation procedures and break-fix activities
• Safely using material handling tools and equipment
• Coordinating with third party contractors
• Traveling, with personal vehicle, within the regional work area is required
• Successfully completing the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.

A day in the life

To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy. Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within the regional work area is required. You will be responsible for having a reliable personal vehicle and a valid driver’s license to travel within the regional work area, as company transportation will not be provided.

About The Team

AWS is committed to providing a safe and healthy work environment. The WBLP training program has a focus on safety, as a WBLP you will be trained on datacenter and construction safety, policies, procedures, and guidelines.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• High school or equivalent diploma
• Are 18 years of age or older
• Willingness to participate in shift rotations to support 24/7 data center operations

Preferred Qualifications

• Knowledge of computer hardware components and operating systems
• Experience managing work and priorities through a ticketing system and coordination with Manager
• STEM classes or vocational course curriculum education
• Experience with Microsoft Office products and applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, MS, Canton - 20.76 - 36.44 USD hourly

USA, MS, Ridgeland - 20.76 - 36.44 USD hourly

Company - Amazon Data Services, Inc.

Job ID: A10568527