Work Based Coordinator

Dynamic Works Institute; Dubuque (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Dynamic Works Institute in Dubuque, IA seeks a Business Services/Work Based Coordinator to identify job opportunities for participants, match qualified participants with openings, and provide retention services to employers and participants. The role emphasizes industry know-how, employer relationships, and hands-on placement support in a non-exempt, full-time capacity.

The coordinator will conduct outreach, organize job fairs, train participants in job search techniques, and collaborate with

Qualifications

• Bachelor's degree from an accredited college or university or equivalent work experience.
• Minimum of two years' experience in business-to-business sales, staffing, recruiting, or workforce development.
• Proficiency in data entry, Microsoft Office, and state data entry systems.
• Knowledge of Workforce Programs and applicable laws and regulations.
• Excellent verbal and written communication and extreme customer service skills.

Responsibilities

• Initiates and maintains contact with business and industry reps and job agencies.
• Promotes placement by making cold calls to employers.
• Explain benefits and employment support services to employers.
• Researches newspapers, agencies and resources for job leads.
• Locates jobs for participants who completed training.
• Collects data from employers about job orders and requirements.
• Matches job skills with applicant qualifications and refers qualified applicants.
• Conducts follow-up after placement and tracks future openings.
• Coordinates and attends job fairs for outreach and recruitment.
• Assists participants in assessing job skills and preparing portfolios.
• Provides job search workshops and labor market information.
• Works with Career Planners to exchange participant activity and progress data.
• Explores strategies to obtain and retain talent with employers, such as training options.
• Supports employers with Work Based Learning Opportunities.
• Ensures youth are assessed for work experience and on-the-job training opportunities.

Skills

Extreme Customer Service

Data entry

Microsoft Office

Communication

Education

Bachelor's degree

Tools

State data entry systems

Job description

Job Title: Business Services/Work Based Coordinator

Reports to: Project Director

Position Classification: Non-Exempt

Primary Objectives of Position: Identify job opportunities for participants and match qualified participants with these employment opportunities. This position is responsible for industry-related expertise based on career pathways, developing relationships with employers, successfully placing participants into jobs, and providing ongoing retention services to both the employer and the participant.

Essential Job Functions:

• Initiates and maintains ongoing personal contact with a variety of business and industry representatives and job placement/training agencies.


• Promotes participant placement by making cold calls to potential employers.


• Explain benefits and employment support services provided by the Program to employers, including addressing employers' special needs.


• Research newspapers, agencies, and other resources for job leads.


• Locates jobs for participants who completed educational and training programs.


• Collects data from employers related to job orders including job requirements and skills.


• Matches job skills with applicant qualifications; refers qualified applicants to employers.


• Conducts follow-up after placement and keeps updated regarding future openings.


• Coordinates and attends job fairs to conduct outreach and recruitment activities.


• Assists participants in assessing their job skills for positions; administers and scores standard career assessments.


• Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.


• Assists participants in preparing job search portfolio.


• Provides job search/career information workshops and presentations.


• Provides labor market and community resource information.


• Works with Career Planners to exchange participant activity and progress data.


• Utilize Extreme Customer Service behaviors with all interactions with internal and external customers.


• Explores innovative strategies to obtain and retain talent with team and employers, such as customized and incumbent worker training options.


• Supports employers with Work Based Learning Opportunities.


• Work closely with the Career Planners to ensure youth are assessed and appropriately matched to work experience opportunities and On the Job training opportunities.

Other Job Duties:

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate.

Required Competencies:

Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity.

Qualifications:

Education:

Bachelor's degree from an accredited college or university or equivalent work experience.

Experience:

Prefer Minimum of two years' experience in business-to-business sales, staffing, recruiting, or workforce development. Previous experience in workforce development is preferred. Must possess a high degree of proficiency in data entry, Microsoft Office, and state appropriate data entry systems. Requires knowledge of Workforce Programs and applicable federal, state, and local laws and regulations. Must possess excellent verbal and written communication skills as well as demonstrated Extreme Customer Service skills.

Skills/Abilities

Understand recruitment, data entry, and customer requirements; knowledge of methods and techniques of job development and placement; current practices in vocational education; local labor market trends and employment opportunities; effective procedures in identifying and securing community resources and services; ability to communicate effectively in both oral and written form; computer proficiency including computer usage to prepare documents and presentations, maintain various databases, and search for information on the Internet. Ability to engage, understand, and respond to the needs of business accounts. Proficient with Microsoft Office.