Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)

MCI; New York (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Work-at-Home Inbound Insurance Agent. In this full-time role, you will provide exceptional customer service while resolving support issues and promoting products. With paid training and flexible schedules, this position offers a great opportunity for growth in a supportive and fun environment. Join a company committed to excellence and innovation, and enjoy competitive pay along with comprehensive benefits. If you thrive in a fast-paced setting and are passionate about helping others, this role is perfect for you.

Benefits

Paid Training

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plans

Flexible Schedules

Company Laptop

Daily Contests & Prizes

Qualifications

• Must be 18+ with a high school diploma or equivalent.
• Excellent communication and typing skills are essential.

Responsibilities

• Interact with customers to resolve issues and sell products/services.
• Document and process customer orders accurately.

Skills

Communication Skills

Typing Skills

Customer Service Orientation

Problem-Solving Skills

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Windows

Job description

Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)

Join to apply for the Work-at-Home Inbound Insurance Agent (Paid Training & Licensing) role at MCI.

Job Details

Remote Work-at-Home

Full-Time | Hourly + Bonus

Benefits include Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests & Prizes, Casual Dress Code, Regular Raises.

No Resume Required, Phone Interview.

Company Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet our clients' needs, focusing on excellence and innovation.

Role Responsibilities

• Interact with customers to resolve support issues, sell products/services, and ensure customer satisfaction.
• Utilize knowledge base and training to answer questions accurately and promote products/services.
• Research and coordinate with departments to resolve issues.
• Document and process customer orders accurately.
• Follow scripts, policies, and procedures; maintain confidentiality.
• Escalate issues as needed and participate in training to stay updated.

Candidate Qualifications

• Must be 18+, high school diploma or equivalent.
• Excellent communication and typing skills.
• Basic knowledge of Microsoft Office and Windows.
• Reliable with good attendance and punctuality.
• Customer service-oriented with problem-solving skills.
• Ability to multi-task and work in a fast-paced environment.

Preferred Qualifications

• 1+ year in customer support, sales, or administrative role.

Additional Requirements

• Authorized to work in the location.
• Willing to undergo background checks and drug screening.

Benefits & Incentives

Competitive pay, incentives, health benefits, retirement plans, disability and life insurance, career growth, paid training, and a fun work environment.

Work Environment & Policies

Office environment with sedentary work; accommodations available per ADA guidelines. MCI promotes diversity and equal opportunity, prohibits discrimination and harassment, and provides reasonable accommodations.

Company Overview & Achievements

MCI has received multiple recognitions for growth and operates globally with numerous subsidiaries providing diverse tech-enabled services.