Work-At-Home - Customer Service Associate [Intermediate English]

Teleperformance; United States; Remote; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking multinational company as a Customer Service Associate, where you'll be the first point of contact for customers. In this dynamic role, you'll respond to inquiries, provide exceptional service, and handle confidential information with care. With a focus on resolving issues efficiently, you'll contribute to a supportive team environment. This position offers a long-term contract with the flexibility to work from home and comprehensive paid training from day one. If you're ready to start your professional journey in a thriving industry, this opportunity is perfect for you.

Benefits

Long-term contract

Work from home

Paid training from day one

Flexible part-time schedules

Qualifications

• Intermediate English level required with excellent communication skills.
• No prior experience needed, but a proactive attitude is essential.

Responsibilities

• Respond to customer inquiries and provide excellent service.
• Document and update records in the required systems.

Skills

Communication Skills

Problem Solving

Empathy

Listening Skills

Education

High School Diploma or Certificate

Job description

Resumen

Why TP?

We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Associate:

1. Respond to all customer inquiries.
2. Provide excellent customer service by being a good listener.
3. Work with confidential customer information while treating it sensitively.
4. Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
5. Keep a constant working knowledge of our client’s products, services, and promotions.
6. Document and update records in the required systems.

Requisitos

Who are you?

1. A high school graduate (must have a diploma or certificate).
2. Someone with an intermediate English level and excellent communication skills.
3. A person who is polite and empathic at the same time.
4. Someone who knows how to solve problems positively.
5. Someone who sees the big picture but also the tiny details.
6. A person with no experience but with a proactive and confident attitude.

Beneficios

1. Long-term contract.
2. Available to work from home.
3. Paid training from day one.
4. 36 hours part-time schedules with day and night shifts.
5. Salary of S/. 1275.00 + 15% Variable.

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