Women's Spa Attendant - The Ritz-Carlton

Sage Hospitality Group; Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401(k) with employer matching

Accrual PTO Plan

Wellness incentive medical premiums

Employee discounts

Job summary

The Ritz-Carlton Chicago is seeking a Women’s Fitness & Spa Attendant to uphold a tranquil, pristine spa and fitness environment. You will ensure guest comfort, privacy, and attentive service while maintaining locker rooms, treatment rooms, and public areas with warmth and discretion.

Responsibilities include cleaning, stocking supplies, assisting guests, and enforcing safety standards in a luxury hotel setting on the Gold Coast.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years personal training experience.
• Excellent guest service and communication skills.

Responsibilities

• Maintain clean and sanitary Spa facility, fitness center, locker rooms, showers, vanities, machines and equipment in accordance with standards.
• Acknowledge and respond to guests needs and inquiries in a friendly and efficient manner.
• Stock and replenish supplies and products, including towels, water, cups, etc.
• Monitor facility use to ensure guest safety.
• Instruct guests where they may change and/or dress for treatments and experiences.
• Maintain guest lounge and deck areas in a neat and sanitary condition.
• Ensure spaces are neat, safe, and sanitary at all times.
• Ensure guests are properly checked in and out of lockers as necessary.

Skills

Effective communication

Positive demeanor

Education

High School Diploma or GED

Job description

Why us?

Iconic architecture, a vibrant culinary scene, beautifully landscaped public spaces, and world-class museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guestscan explore everything from shopping along Michigan Avenue to viewing celebrated works at the Art Institute of Chicago. Yet for many, the most restorative moments happen within our own spa and fitness facilities — a tranquil retreat above the energy of the city.

As a Women’s Fitness & Spa Attendant, you are a steward of wellness and serenity. You create an environment that feels calm, immaculate, and safe — ensuring every guestexperiencescomfort, privacy, and thoughtful attention to detail. Frommaintainingpristine locker rooms and fitness spaces toanticipatingguest needs with warmth and discretion, your presence helps transform a simple visit into a rejuvenating escape.

Recognized globally as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and service-driven professionals. As one of our Ladies and Gentlemen, you will reflect the values that define the world’s finest luxury brand. In a diverse environment where individual aspirations are supported and quality of life isenhanced,you will be empowered to create meaningful wellness experiences — for our guests and for each other.

Job Overview

Spa Cleaning Attendant are responsible for the cleanliness and sanitation of the Spa and Fitness Center’s public areas, treatment rooms and locker rooms. Ensures all areas are properly stocked with supplies, towels and linen.

Responsibilities

• Maintain clean and sanitary areas including, but not limited to, cleaning the Spa facility, fitness center, locker rooms, showers, vanities, machines and equipment in accordance with federal, state, local and company standards.

• Acknowledges and responds to guests needs and inquiries in an efficient and friendly manner.

• Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.

• Monitor facility use to ensure guest safety.

• Instructs guests where they may change and/or dress for treatments and experiences.

• Maintain all guest lounge and deck areas in neat and sanitary condition.

• Maintain all spaces in a fashion that ensures neat, safe and sanitary conditions.

• Ensure that guests are properly checked in and out of lockers as necessary.

Qualifications

Education/Formal Training

High School Diploma or GED

Experience

Minimum of 2 years personal training

Knowledge/Skills

• Must be able to effectively communicate with guests and employees.

• Demonstrate a positive and friendly demeanor at all times.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Full range of motion- Ability to demonstrate and perform all movements- includes continuous changes from standing, walking, kneeling, bending, crouching, climbing, crawling, squatting, lifting, pushing and pulling.

• Lift 25 pounds

Environment

95% indoor

Benefits

Accrual PTO Plan

Medical, dental, & vision insurance

Wellness incentive medical premiums

Eligible to participate in the Company’s 401(k) program with employer matching

Flexible spending accounts options

Basic Life and AD&D insurance

Short-term disability options

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$24 - $26/Hourly

ID: 2026-33985

Position Type: Regular Full-Time

Property : The Ritz Carlton Chicago

Outlet: Hotel

Category: Spa

Address : 160 E Pearson St

City : Chicago

State : Illinois

EOE Protected Veterans/Disability