Women's Health Clinical Account Specialist - Greenville, SC/Columbia, SC

bioM?rieux BV; Plymouth Meeting (PA); Remote; USD 85,000 - 145,000; Full time

Job summary

A global healthcare company is seeking a Women’s Health Clinical Account Specialist to support health care providers with clinical information and education. This role requires collaboration with various stakeholders and the ability to manage complex account needs. Ideal candidates will have a BA/BS degree, sales experience, and excellent communication skills. The position involves travel as needed and offers competitive compensation.

Benefits

Retirement plan

Paid vacation/holiday time

Health benefits

Qualifications

• BA/BS degree plus two to six years of sales experience or equivalent.
• Demonstrated excellence in current or previous roles.
• Willing to travel as needed.

Responsibilities

• Engage in balanced product sales presentations.
• Serve as a product expert and convey information.
• Build and maintain strong customer partnerships.

Skills

Interpersonal skills

Communication skills

Analytical skills

Organizational skills

Flexibility

Education

BA/BS degree

Sales experience

Job description

Overview

Job Description

The Women’s Health Clinical Account Specialist (WHCAS) supports customers by providing clinical information on our Company’s products, education, and supporting clinical training programs. They do this to support customer needs, to help the provider or system meet the goals of their patients. The WHCAS is a key member of the customer-facing team and is responsible for partnering with customers to address identified needs, educating stakeholders, and driving results that align with the Company’s mission and goals.

The WHCAS is the primary point of contact for a variety of customers within their assigned geography. These customers may include Health Care Providers such as Physicians across multiple specialties, Nurse Practitioners, Physician Assistants, Midwives, Nurses and Pharmacists, as well as quality Directors, Service Line Leaders, Family Planning Counselors, Office and Pharmacy Managers and other Support Staff. It covers diverse health care locations including clinics, health departments, integrated delivery networks, hospitals and residency programs, federally qualified health centers, universities, independent physician associations, management service organizations, Planned Parenthood and family planning clinics, military treatment facilities, and Indian Health Services.

The Women’s Health Clinical Account Specialist collaborates with other Company field-based employees (e.g., Women’s Health Account Executives, Payer Account Executives, National Account Executives, Government Affairs Executives) and the extended team to support customers and patients.

Responsibilities

• Engage in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling and professional society recommendations.
• Serve as a product expert and convey technical and clinical information accurately to encourage proper product utilization while meeting customer needs.
• Understand the local managed care and reimbursement environment relevant to various customer segments and communicate proficiently regarding such matters.
• Build and maintain strong customer partnerships.
• Provide Company management with updates on customer needs related to patient health outcomes, customer feedback, marketplace dynamics, and progress toward quality goals.
• Effectively manage complex account interdependencies to develop short- and long-term account plans with the extended account team.
• Conduct routine product in-services with accounts to ensure proper education and utilization of product in accordance with labeling.
• Regularly monitor and assess business performance against objectives, including competitive activity and market trends using company-provided tools.
• Develop and execute territory and account level business plans in accordance with Company policies, standards, and ethics.
• Conduct routine account business reviews with key customers to support customer needs.
• Maintain ongoing product and ecosystem knowledge and certification on the Company portfolio for which they are responsible.
• Complete administrative requirements on time and accurately.
• Embrace Organon’s culture: Be real, We all belong, Bring your fire, Own it, Rise together and Keep moving.

Special Duties

• Within select customer accounts, act as the primary point of contact for the customer, meeting with key customers/personnel to understand their current practice structure, business model, and key influencers (e.g., Managed Care Organizations/payers, MSOs, employers, state policy, advocacy groups, coalitions), and their patients’ needs. Identify business opportunities and share information with relevant stakeholders to support identified customer and organizational needs.
• Understand and support a complex procurement environment that includes multiple channels (Buy and Bill, Assignment of Benefits, 340B). Knowledge of Managed Care, State Medicaid, Managed Medicaid, Kaiser, MSOs, GPOs, IPAs, and procurement pathways in public segments. Awareness of ACA complexities, Family Planning waivers and grants, Federal and National policies, and religious exemptions.
• Coordinate with the extended customer team to outline customer strategy for interactions aimed at improved customer and patient support.

Required Education, Experience and Skills

• BA/BS degree plus two to six years of sales experience OR six or more years of the following equivalent experience.
• Equivalent experience can include: professional sales experience, healthcare/scientific field experience (pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. Demonstrated excellence in current or previous roles.
• Excellent interpersonal and communication skills.
• Ability to analyze metrics to assess progress against objectives.
• Ability to work independently and within a team.
• Flexibility and willingness to work in a dynamic, fast-paced environment.
• Strong organizational and time management skills.
• Valid driver’s license.
• Willing and able to travel, as needed (travel % varies by territory).
• Willingness to complete credentialing requirements for in-person access with accounts.

Preferred Education, Experience and Skills

• BA/BS degree plus six to eight years of sales experience or equivalent, with at least 4 years in pharmaceutical, biotech, or healthcare industries.
• Equivalent experience can include: professional sales experience, healthcare/scientific field experience (pharmaceutical, biotech, medical devices) that is not sales related, professional marketing experience, or military experience.
• Previous sales, account management, consultative, or customer service experience.
• Buy and Bill experience.
• Experience in women’s health industry.

Territory and Travel

• This territory covers the entire upper half of the state of South Carolina. The ideal candidate should reside in the Greenville, SC or Columbia, SC area.
• Travel percentage depends on the selected candidate’s location within the territory.
• This position reports to the Regional Manager.

Who We Are

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on improving the health of women, their families, and communities. Our vision is a better and healthier everyday for every woman.

US and PR Residents Only

For more information about personal rights under Equal Employment Opportunity, visit the EEOC posters. Organon is an Equal Opportunity Employer, committed to inclusion and belonging for all employees and job applicants. We ensure employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, disability, veteran status, or other protected characteristics.

Additional Notes

Search firm representatives: Organon does not accept unsolicited assistance from search firms. See posted guidance for agencies in this job listing. Travel and credentialing prerequisites, including vaccination requirements, apply as needed.

Salary information: The annualized salary range for this position in the U.S. is $85,000.00 – $144,100.00. Salary ranges vary by local market. Benefits include retirement plan, paid vacation/holiday time, caregiver/parental and medical leave, and health benefits as per applicable plans.