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Women's Contemporary Client Advisor-Fort Worth

Neiman Marcus Group, Inc.

Fort Worth (TX)

On-site

USD 30,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player in luxury retail is seeking a Client Advisor to deliver exceptional customer experiences. This role involves building relationships with clients through personalized service, both in-store and digitally. You will leverage technology to enhance sales and provide expert styling advice. Join a dynamic team that values collaboration and innovation, and be part of a culture that empowers you to excel in your career. If you are passionate about fashion and committed to client satisfaction, this opportunity is perfect for you!

Benefits

Disability Benefits
Paid Parental Leave
Paid Time Off
Retirement Savings Plan (401K)
Life Insurance
30% Associate Discount
Personal Development Opportunities

Qualifications

  • Ability to cultivate relationships through elevated selling and exceptional service.
  • Experience with technology and digital tools for sales.

Responsibilities

  • Maintain a customer-centric mentality and achieve sales goals.
  • Utilize digital tools and technology for outreach and selling.

Skills

Customer Service
Sales Skills
Fashion Knowledge
Digital Selling
Styling Expertise

Education

High School Diploma or equivalent

Tools

Digital Selling Tools
Social Media

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Women's Contemporary Client Advisor-Fort Worth

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Client Advisor can speak about fashion and trends with authority—both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager.

What You'll Do
  • Maintain a customer-centric mentality.
  • Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
  • Understand how to showcase product differently based on if a client is remote or in-person
  • Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory
  • Achieve personal sales, client conversion and wardrobing goals
  • Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage
  • Utilize digital tools and social media to connect with clients and guide intentional traffic
  • Create a positive work environment through collaboration
What You Bring
  • Motivated with an ability to set and achieve sales goal
  • Experienced with technology and has experience selling to clients using digital tools
  • Styling, fashion, and fashion retail experience
  • High School Diploma / equivalency required

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%
  • Personal and Professional Development Opportunities
About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

Other Compensation
  • This position is eligible for commission in accordance with the terms of the Company's plan.
Additional Information
  • Overtime Status: Non-exempt
  • Posting Date: Mar 12, 2025
  • Application Deadline: Applications are accepted on an ongoing basis
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