Woman's Locker Room Receptionist

East Bank Club; Chicago (IL); On-site; Part time

Job summary

A leading club in Chicago is seeking a Woman’s Locker Room Receptionist to provide outstanding customer service and support to members. This entry-level role involves greeting members, assisting with amenities, and ensuring a clean environment. The ideal candidate will have strong communication and organizational skills, and the ability to multitask effectively. Join a diverse team dedicated to making every member's experience enjoyable.

Benefits

Paid Time Off

401(k) with company match

Profit sharing

Holiday Bonus

Paid Parental Leave

Free workout privileges

Employee discounts

Tuition reimbursement

Qualifications

• Previous experience preferred.
• Strong communication skills and ability to handle challenging situations.
• Excellent organizational and time management skills.

Responsibilities

• Greet and support members in the locker room.
• Assist with locker rentals and spa bookings.
• Provide excellent customer service and maintain workspace.

Skills

Communication

Teamwork

Organizational Skills

Education

High School Diploma

Job description

Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you!

The Woman’s Locker Room Receptionist is responsible for greeting, supporting, and ensuring members' needs are addressed in a timely manner. This individual will be the first point of contact for members and will partner with multiple departments to ensure concerns are handled efficiently.

Rate of Pay: $18.00 per hour, plus 5% commission. This role is considered entry-level.

Schedule:
Monday: 2:00-8:00pm
Wednesday: 2:30-8:00pm
Saturday: 6:45am-2:00pm
Sunday: 9:00am-5:00pm

Job Responsibilities:

• Respond to needs within the locker room and collaborate with other departments to address them.
• Assist members with locker rentals and amenities.
• Help members book spa appointments and purchase products.
• Answer phone inquiries and schedule service appointments.
• Provide excellent customer service at all times.
• Multitask effectively to complete job duties.
• Maintain a clean and organized workspace.
• Handle difficult situations professionally and calmly.
• Communicate effectively with team members and management.

Qualifications and Skills:

• Previous experience preferred.
• Strong communication skills and ability to handle challenging situations.
• Availability to work various shifts and holidays, including early mornings, evenings, and weekends.
• Ability to work well in a team.
• Excellent organizational and time management skills.
• Physical demands include standing, sitting, walking, lifting, reaching, handling, kneeling, crouching, and bending.

Benefits:

• Paid Time Off
• 401(k) with company match up to 3%
• Profit sharing
• Holiday Bonus
• Paid Parental Leave

• Health & Wellness:
• Health, vision, and dental insurance
• HSA and FSA options
• Disability insurance
• Life insurance
• Long-term care coverage
• Accident and critical illness insurance
• Employee Assistance Program (EAP)
• Pet Insurance through MetLife

• Perks:
• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon, and Market
• Parking and transit benefits
• Tickets at Work discounts
• Tuition reimbursement

Our Commitment to Diversity, Inclusion, and Belonging:

East Bank Club fosters a culture of inclusion and belonging, valuing the dignity of all employees and members. We are dedicated to attracting, retaining, and developing a diverse workforce to enrich the experience for everyone. EBC is an Equal Opportunity Employer and maintains a drug and smoke-free workplace.